Never Miss A Job Call — Booked Straight Into ServiceM8
Marlie AI answers every inbound call 24/7, qualifies the work, and creates Clients and Jobs in ServiceM8 ready to dispatch — perfect for trades, plumbing, electrical, and home services.
Phone-first job intake for businesses running on ServiceM8
Tradespeople and field service operators live in ServiceM8, but the phone keeps ringing while they're on the tools. Missed calls are missed jobs, and after-hours work goes to whoever picks up first.
Marlie AI gives ServiceM8 customers a 24/7 phone receptionist. Every inbound call is answered, the job is qualified, and a Client and Job are created in ServiceM8 ready for dispatch — with full notes, customer details, and the right priority attached.
Also useful: AI receptionist for HVAC and AI receptionist for plumbers.
What You Get with Marlie + ServiceM8
Everything you need to connect your phone calls with ServiceM8 — fully automated, zero manual work.
Auto-Create Clients & Jobs
Every qualified call creates a ServiceM8 Client and Job with site address, contact details, and the work scope captured.
Job Category & Priority
Marlie sets the right job category, priority, and badge based on the call so dispatchers can triage at a glance.
Smart Dispatch Notes
Full call summary, transcript, and recording link are attached to the Job so the assigned tech has everything before they arrive.
After-Hours Job Capture
Calls outside business hours are still answered, qualified, and booked into ServiceM8 so morning routing is ready to go.
Quote & Callback Booking
Marlie can book quote visits and callbacks, set follow-up tasks on the Job, and notify the right tech in real time.
Smart Deduplication
Returning customers are matched to existing ServiceM8 Clients so your data stays clean and history is preserved.
How It Works
Get up and running with ServiceM8 in minutes — no coding required.
Connect ServiceM8
Authenticate ServiceM8 from the Marlie dashboard via OAuth. Works with ServiceM8 plans that include API access.
Map Categories & Routing
Choose which call intents map to which job categories, priorities, and badges, and where after-hours calls escalate.
Marlie Answers 24/7
Inbound calls are answered around the clock. Marlie qualifies the job, captures the site address, and confirms next steps.
ServiceM8 Stays Current
New Clients and Jobs are created in ServiceM8 in real time, with notes attached and the right tech assigned for dispatch.
Built for Real Scenarios
See how businesses use Marlie + ServiceM8 to capture more leads and streamline operations.
Plumbing & Electrical Trades
A plumber takes 30+ calls a day — bookings, follow-ups, urgent service requests — while elbow-deep in a job.
Marlie answers every call, books standard work straight into ServiceM8, and routes urgent issues to the on-call tech with full context.
After-Hours Service Coverage
A small HVAC company doesn't have a night-shift dispatcher but still wants to capture after-hours work.
Marlie answers off-hours calls, qualifies whether it's an urgent service request or a next-day booking, and creates the Job in ServiceM8 with the right priority.
Multi-Crew Home Services
A cleaning or landscaping business runs multiple crews and needs every booking captured cleanly.
Marlie qualifies the job, picks the right service category, and creates the Job in ServiceM8 ready for the dispatcher to assign to a crew.
Frequently Asked Questions
Common questions about the Marlie AI + ServiceM8 integration.
Which ServiceM8 plans work with Marlie?
Can Marlie set the right job category and priority?
Will Marlie create duplicate Clients in ServiceM8?
Can Marlie book quote visits and follow-ups?
Are call recordings stored in ServiceM8?
Can Marlie route urgent calls to the on-call tech?
Related Integrations
Marlie AI connects with more than just ServiceM8. Here are a few closely related tools, or browse the full integrations catalog.
Ready to connect Marlie AI with ServiceM8?
Eligible new customers get 14 days free. Add a card at checkout with $0 due today, then place your first real phone test minutes later.
What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.
