Never Miss A Job Call — Booked Straight Into ServiceM8
Marlie AI answers every inbound call 24/7, qualifies the work, and creates Clients and Jobs in ServiceM8 ready to dispatch — perfect for trades, plumbing, electrical, and home services.
Phone-first job intake for businesses running on ServiceM8
Tradespeople and field service operators live in ServiceM8, but the phone keeps ringing while they're on the tools. Missed calls are missed jobs, and after-hours work goes to whoever picks up first.
Marlie AI gives ServiceM8 customers a 24/7 phone receptionist. Every inbound call is answered, the job is qualified, and a Client and Job are created in ServiceM8 ready for dispatch — with full notes, customer details, and the right priority attached.
What You Get with Marlie + ServiceM8
Everything you need to connect your phone calls with ServiceM8 — fully automated, zero manual work.
Auto-Create Clients & Jobs
Every qualified call creates a ServiceM8 Client and Job with site address, contact details, and the work scope captured.
Job Category & Priority
Marlie sets the right job category, priority, and badge based on the call so dispatchers can triage at a glance.
Smart Dispatch Notes
Full call summary, transcript, and recording link are attached to the Job so the assigned tech has everything before they arrive.
After-Hours Job Capture
Calls outside business hours are still answered, qualified, and booked into ServiceM8 so morning routing is ready to go.
Quote & Callback Booking
Marlie can book quote visits and callbacks, set follow-up tasks on the Job, and notify the right tech in real time.
Smart Deduplication
Returning customers are matched to existing ServiceM8 Clients so your data stays clean and history is preserved.
How It Works
Get up and running with ServiceM8 in minutes — no coding required.
Connect ServiceM8
Authenticate ServiceM8 from the Marlie dashboard via OAuth. Works with ServiceM8 plans that include API access.
Map Categories & Routing
Choose which call intents map to which job categories, priorities, and badges, and where after-hours calls escalate.
Marlie Answers 24/7
Inbound calls are answered around the clock. Marlie qualifies the job, captures the site address, and confirms next steps.
ServiceM8 Stays Current
New Clients and Jobs are created in ServiceM8 in real time, with notes attached and the right tech assigned for dispatch.
Built for Real Scenarios
See how businesses use Marlie + ServiceM8 to capture more leads and streamline operations.
Plumbing & Electrical Trades
A plumber takes 30+ calls a day — bookings, follow-ups, urgent service requests — while elbow-deep in a job.
Marlie answers every call, books standard work straight into ServiceM8, and routes urgent issues to the on-call tech with full context.
After-Hours Service Coverage
A small HVAC company doesn't have a night-shift dispatcher but still wants to capture after-hours work.
Marlie answers off-hours calls, qualifies whether it's an urgent service request or a next-day booking, and creates the Job in ServiceM8 with the right priority.
Multi-Crew Home Services
A cleaning or landscaping business runs multiple crews and needs every booking captured cleanly.
Marlie qualifies the job, picks the right service category, and creates the Job in ServiceM8 ready for the dispatcher to assign to a crew.
Frequently Asked Questions
Common questions about the Marlie AI + ServiceM8 integration.
Which ServiceM8 plans work with Marlie?
Can Marlie set the right job category and priority?
Will Marlie create duplicate Clients in ServiceM8?
Can Marlie book quote visits and follow-ups?
Are call recordings stored in ServiceM8?
Can Marlie route urgent calls to the on-call tech?
Other Integrations
Marlie AI connects with more than just ServiceM8. Explore our other integrations.
HubSpot
CRM
Housecall Pro
Field Service
Jobber
Field Service CRM
Google Voice
Phone
OpenPhone
Phone Connectivity
Gmail
Outlook
Google Calendar
Calendar
Calendly
Calendar
Slack
Notifications
Microsoft Teams
Notifications
Discord
Notifications
Telegram
Notifications
Notifications
ServiceTitan
CRM & Data
Google Sheets
CRM & Data
Microsoft Excel
CRM & Data
Shopmonkey
CRM & Data
Buildium
CRM & Data
Shopify
CRM & Data
Zapier
Automation
Stripe
Payments
Square
Payments
Square Appointments
Payments
Salesforce
CRM
Pipedrive
CRM
Zoho CRM
CRM
Follow Up Boss
Real Estate CRM
Close
CRM
Dubsado
CRM
Circle
Community
HoneyBook
CRM
Keap
CRM & Automation
kvCore
Real Estate CRM
17hats
Creative Business CRM
AccuLynx
Field Service CRM
Act!
CRM
Actionstep
Legal CRM
Affinity
CRM
AFrame
Creative Business CRM
AgencyZoom
Insurance CRM
AgentLocator
Real Estate CRM
Agile CRM
CRM
Arbox
Fitness & Studio CRM
Assembly
CRM
Attio
CRM
Autotask
Field Service CRM
Axonaut
Business Management
Bark
Lead Generation
Beacon
Credit Repair CRM
Bigin by Zoho CRM
CRM
Bitrix24
CRM
BONZO
CRM
BoomTown
Real Estate CRM
Booqable
Business Management
Brivity
Real Estate CRM
BrokerEngine
Mortgage CRM
Builder Prime
Field Service CRM
Bullhorn
Recruitment CRM
Capsule CRM
CRM
CASEpeer
Legal CRM
CINC
Real Estate CRM
Clientify
CRM
Clio
Legal CRM
Cloze
CRM
Compass
Real Estate CRM
ConnectWise Manage
Field Service CRM
Copper
CRM
Credit Repair Cloud
Credit Repair CRM
Curb Hero
Real Estate CRM
Daylite
CRM
DisputeFox
Credit Repair CRM
Dotloop
Real Estate CRM
DripJobs
Field Service CRM
EZLynx
Insurance CRM
FieldPulse
Field Service CRM
Finmo
Mortgage CRM
folk
CRM
Freshsales Classic
CRM
Freshsales Suite
CRM
Gong
Sales Intelligence
Gymdesk
Fitness & Studio CRM
GymMaster
Fitness & Studio CRM
Holded
Business Management
IDX Leads
Real Estate CRM
iHomefinder
Real Estate CRM
Insightly
CRM
Jackrabbit Class
Fitness & Studio CRM
JobAdder
Recruitment CRM
JobNimbus
Field Service CRM
Keystone Academic Solutions
Education CRM
Kommo
CRM
Keller Williams Command
Real Estate CRM
Lasso CRM
Homebuilder CRM
Lawmatics
Legal CRM
LeadSimple
Lead Generation
LeadSquared
CRM
Leap CRM
Field Service CRM
Less Annoying CRM
CRM
Levitate
Customer Communications
Little Green Light
Community & Nonprofit CRM
Lofty
Real Estate CRM
Luxury Presence
Real Estate CRM
MaidCentral
Field Service CRM
Markate
Field Service CRM
MarketSharp
Field Service CRM
Meet Alfred
Customer Communications
Method CRM
CRM
Microsoft Dynamics 365
CRM
mloflo
Mortgage CRM
MOCO
Business Management
Mojo
Customer Communications
Moxie
Customer Communications
My Music Staff
Creative Business CRM
myRealPage
Real Estate CRM
NationBuilder
Community & Nonprofit CRM
NeonCRM
Community & Nonprofit CRM
NetHunt CRM
CRM
NetSuite
Business Management
noCRM.io
CRM
Nutshell
CRM
Odoo CRM
Business Management
Odoo ERP Self Hosted
Business Management
OfficeRnD
Coworking CRM
OnePageCRM
CRM
OrbisX
Field Service CRM
Outseta
Community & Nonprofit CRM
Pipeline CRM
CRM
PracticePanther
Legal CRM
PropertyRadar
Lead Generation
PushPress
Fitness & Studio CRM
Ramsey Pro Portal
Real Estate CRM
Real Geeks
Real Estate CRM
RealScout
Real Estate CRM
Recruit CRM
Recruitment CRM
Redtail CRM
Wealth Management CRM
RepairShopr
Field Service CRM
REsimpli
Lead Generation
respond.io
Customer Communications
Rex
Real Estate CRM
Salesmate
CRM
Sierra Interactive
Real Estate CRM
Spark Membership
Fitness & Studio CRM
Streak
CRM
Studio Pro
Creative Business CRM
SugarAI
CRM
Superchat
Customer Communications
Syncro
Field Service CRM
Teamleader Focus
Business Management
Thryv
CRM
Time To Pet
Pet Care CRM
Tint Wiz
Field Service CRM
Urable
Auto Detailing CRM
vcita
CRM
Virtuous
Community & Nonprofit CRM
Vitally
CRM
VSCO Workspace
Creative Business CRM
Wealthbox
Wealth Management CRM
WellnessLiving
Fitness & Studio CRM
WhatConverts
Lead Generation
Wise Agent
Real Estate CRM
Wodify Core
Fitness & Studio CRM
Zendesk Sell
CRM
Zillow Tech Connect
Lead Generation
Ready to connect Marlie AI with ServiceM8?
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What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
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