Move Conversations Forward

AI Answering Service with SMS & Email Follow-Up

Follow-ups produce better results. Marlie's AI receptionists can send SMS & email follow-up messages to your leads and dramatically improve conversion rates through intelligent call handling.

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Convert more leads, without lifting a finger

Sending a follow-up text or email after a call significantly improves engagement rates with new leads and existing clients. Connect with them on the platforms that are most convenient to them and watch response rates soar.

With Marlie.ai, you can customize messages for almost any scenario. Our AI receptionist will send the approved follow-up message instantly after the call. Your leads and clients will be amazed by your fast, efficient communications.

For example, create a sense of urgency by including a limited-time 10%-off coupon code in a follow-up message sent by our AI answering service to new potential customers.

Convert more leads, without lifting a finger
98%

SMS Open Rate

Higher engagement than email

72%

Response

Prefer personalized messaging

24/7

Availability

Instant follow-up anytime

Automated Omni-channel Communication

Instant SMS Follow-ups

SMS open rates reach up to 98%. We send timely text messages immediately after calls to ensure quick engagement with leads.

Professional Email Follow-ups

Send detailed information, thank-you notes, or next steps via email automatically after our AI handles the call.

Time is Money

After booking an appointment, we can send a confirmation text or email with important prep info, ensuring productive meetings.

Customer Appreciation

Let clients know they’re valued. We can send thank-you messages and even request feedback or reviews to boost your online reputation.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"

Albin Dejesus
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

What are the advantages of using SMS follow-up vs email?

SMS has a 98% open rate and is typically read within minutes, making it ideal for urgent communications or quick confirmations. Email allows for more detailed information and attachments, perfect for sending contracts or guides.

Can I customize the follow-up messages?

Yes! You can create custom templates for different scenarios (e.g., missed call, booked appointment, general inquiry) using your brand voice and specific information.

Is this included in the standard plan?

Yes, automated SMS and email follow-ups are part of Marlie's intelligent call handling features. You can configure them easily in your dashboard.
Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.