Solo Business

AI Receptionist service for solo businesses

The AI Receptionist from Marlie becomes your solo business's partner, handling calls 24/7 with AI-first efficiency and human support. Book appointments, screen leads, and capture inquiries - so you can focus on your business while the AI Receptionist manages your phone with professional human escalation for complex situations.

Get work done while the AI Receptionist handles the calls

There's too much for a solo business owner to do, and you can't delegate the expert work. The AI Receptionist from Marlie becomes a part of your solo business operations, handling "the rest" with human support for escalations. Our AI-first system can screen calls, book appointments, and connect to your CRM for automatic updates.

The AI Receptionist from Marlie plays a vital role in welcoming customers to your business and gives you the appearance of being a larger company. Our AI-first approach with human support ensures every caller receives professional, consistent service that reflects your brand.

We handle the entire "frontline" of your lead flow so you never need to worry about coverage. Our North America-based agents work alongside the AI Receptionist to provide enhanced service for situations that benefit from human connection and build trust to close deals.

Get work done while the AI Receptionist handles the calls

82%

Expect Immediate Response

of consumers expect an immediate response to a sales inquiry

50%

Wasted Budget

of lead generation budgets are wasted on leads that are never contacted

67%

Spend More

of customers who receive excellent service spend up to 14% more

The most advanced and customizable call handling solution available

The AI Receptionist from Marlie combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.

Custom AI Configuration

Prompts and instructions tailored specifically to your business needs and goals.

True 24/7 Coverage

Intelligent call routing and seamless human escalation when needed.

Complete Call Handling

Including complex scheduling, payment processing, and sensitive conversations.

Advanced CRM Integration

Integration with 7,000+ business tools and custom workflow automation.

Dedicated Onboarding

Dedicated onboarding support with platform specialists and account managers ensuring optimal setup.

Human Escalation

North America-based receptionists to support callers when needed.

Professional Representation

Professional representation that adapts to your brand voice and industry requirements.

Smart Handoff

Seamless Transfers to

While our AI Receptionist delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. Marlie offers comprehensive coverage with 100% live, North America-based agents answering your calls when needed.

Instant Transfer

Calls transfer instantly to your team when human expertise is needed.

Context-Aware

Your team receives full call context before picking up.

Custom Rules

Route calls based on keywords like 'emergency' or specific schedules.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Marlie dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription.

See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

What are custom AI prompts and how do they specifically benefit a small business owner?

Custom AI prompts are how we program the AI Receptionist from Marlie to handle calls exactly how you want them handled. Think of it as teaching the AI Receptionist your company's personality, procedures, and priorities. The AI Receptionist learns your industry's language, your pricing structure, your service offerings, and your scheduling preferences. Unlike competitors who offer one-size-fits-all solutions, Marlie provides white-glove implementation with infinite customization. This customization means every caller gets consistent, professional service that sounds like your business - whether they call at noon or midnight.

How does the AI Receptionist from Marlie ensure call handling reflects a business's professional standards and rules?

The AI Receptionist from Marlie follows your exact business rules because we program them during white-glove setup. You tell us how you want different types of calls handled, and we make it happen. The magic is in the integration with over 7,000 business tools. Every call automatically logs in your CRM, appointments sync with your calendar, and follow-up tasks get created exactly how you want them. When situations get complex or someone specifically asks for a human, our North America-based receptionists step in seamlessly.

What are the key differences between an AI-first service with human support versus a traditional service?

Traditional services put a human on every call, which creates real problems like long hold times and high costs. The AI Receptionist from Marlie flips this completely. It handles routine tasks instantly - booking appointments, collecting basic information, answering common questions - usually wrapping up calls in just two to three minutes. No waiting, no "let me check with someone," just immediate professional service. The brilliant part is the human support for when it matters. Complex scheduling situations, upset customers, or sensitive discussions automatically escalate to professional receptionists.

How does the AI Receptionist economically impact a solo business's lead-to-client conversion rate and revenue potential?

The AI Receptionist from Marlie captures leads that traditional businesses miss completely. Research shows 25% of prospects call outside business hours, and most solo business owners can't answer while focused on client work. The AI Receptionist answers every call instantly, professionally qualifying leads and booking consultations. Speed matters enormously in conversion. The integration of human support means complex queries or sensitive client interactions receive the necessary personal touch, preventing drop-offs.

What types of integrations are available with the AI Receptionist platform?

The AI Receptionist from Marlie connects with over 7,000 business tools, covering everything solo businesses actually use. When someone calls to book an appointment, it syncs directly with your calendar app. Lead information flows into your CRM automatically. Key integrations include popular platforms like HubSpot, Salesforce, and Clio. Our solutions team builds custom workflows using platforms like Zapier, Make, and N8N that match exactly how you operate.

## Testimonials & Social Proof > "Marlie is an absolutely indispensable part of my business. I'm honestly not sure how I would run a solo practice without them. My lead-to-client conversion rate is now about 50% thanks to their virtual receptionists." > > - Louis DiLello, Chestnut Hill Legal

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.