Stop missing revenue when you're on a roof or in a crawlspace
In the HVAC business, a missed call often means a frozen family or a sweltering office calling your competitor. When you're fixing a furnace or installing an AC unit, you can't always answer the phone.
Marlie acts as your 24/7 AI dispatcher. We pick up instantly, screen for emergencies versus routine maintenance, and book jobs directly into your calendar. We capture the revenue while you focus on the repairs.
Expect Immediate Response
of customers demand instant answers for emergency repairs
24/7 Coverage
Never miss a late-night emergency call again
Built for HVAC Operations
Emergency Triage
Intelligently distinguish between 'no heat' emergencies and routine tune-up requests to prioritize dispatch.
GPS-Aware Dispatch
Route calls and job details to the nearest available technician based on service area coverage.
Instant Booking
Book installation consultations and service calls directly into your existing scheduling software.
Smart Human Transfer
Automatically route complex technical questions or VIP clients to your office staff or on-call tech.
After-Hours Support
Capture leads and schedule jobs 24/7, even on weekends and holidays, without paying overtime.
CRM Integration
Sync caller details and job notes instantly with ServiceTitan, Housecall Pro, and other field service tools.
"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Frequently Asked Questions
How quickly does Marlie answer HVAC calls?
Can Marlie handle emergency vs. routine calls differently?
What's the cost compared to a traditional answering service?
Does Marlie integrate with field service software?
How does the dispatching work?
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.
