Powerful Tools to Transform Your Business
Marlie.ai provides enterprise-grade communication tools that help small businesses deliver exceptional customer service 24/7.
Essential Features for Every Business
These foundational capabilities ensure your business never misses an opportunity and delivers exceptional service around the clock.
Never Miss a Call
24/7 intelligent call handling ensures every customer opportunity is captured, even when you can't get to the phone.
- Answer calls while you're with another customer
- Handle calls when your phone system is down
- Capture opportunities after hours or when you're unavailable
Smart Appointment Booking
Let AI manage your calendar. Schedule, check, update, and cancel appointments without manual intervention.
- Book new appointments with context-aware scheduling
- Modify or cancel existing bookings
- Send automated confirmations and reminders
Secure Payment Processing
Safely collect payments over the phone with PCI-compliant technology that integrates with your existing systems.
- Process credit card payments during calls
- Send secure payment links via SMS
- Reconcile transactions automatically with your systems
Advanced Features to Elevate Your Service
Enhance your customer experience with these powerful tools designed to streamline operations and improve business outcomes.
Intelligent Call Routing
Smart call distribution ensures urgent matters reach the right person immediately.
- Priority call detection and escalation
- Team-based routing rules
- Time and availability-based distribution
Revenue Intelligence
Turn conversations into actionable insights with comprehensive analytics on call patterns and conversion rates.
- Track call volumes and peak times
- Measure conversion metrics
- Identify revenue opportunities
Natural Conversations
AI technology that understands context, handles complex inquiries, and maintains human-like dialogue.
- Context-aware responses
- Multi-turn conversations
- Industry-specific terminology understanding
Custom Integrations
Connect with your existing business tools and services for seamless operations.
- Calendar and booking system integration
- CRM and customer database syncing
- Payment processor connectivity
Tailored for Your Business
Marlie.ai offers specialized solutions for various industries with unique communication needs.
View all industry solutions