Call Intelligence

AI Answering Service with Call Intelligence

Stay in the loop and make better business decisions with both real-time and historical call data - available in every dashboard when you work with Marlie.

Understand Every Customer Conversation

Running a business means you can't be on every call. But missing the details of customer interactions can lead to lost revenue and missed opportunities.

Marlie's AI answering service provides comprehensive call analytics and intelligence directly in your dashboard. From knowing who calls and how often to identifying spam trends, you get the data you need to optimize your operations.

With our AI receptionist, you get instant visibility into your call volume, caller types, and outcome dispositions, all while our 24/7 AI handles the phones for you.

100%

Call Visibility

Complete data on every interaction

< 2s

Response Time

AI answers instantly, 24/7

20M+

Spam Blocked

Known spammers filtered automatically

Data-Driven Insights for Your Business

Who calls, and how often?

Capture key data on each caller, including caller type (lead, customer, spam), time of call, priority, and disposition. View easy-to-review charts to match call volume with your budget.

Detailed Call Summaries

Know precisely what happened with each caller. See if the call was handled by the AI receptionist or escalated, view key data points, read summary notes, listen to audio, or view full transcripts.

Actionable Metrics

Visualize important actions taken on calls. Track meetings booked, new leads qualified, and other key outcomes to ensure your call handling aligns with your business goals.

Spam Identification

See exactly how many spam, sales, and wrong-number calls Marlie blocks for you. Our system filters out millions of robocalls automatically, keeping your lines free for revenue-generating calls.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

How quickly does Marlie answer calls?

Marlie answers calls in under 2 seconds, 24/7. We eliminate hold times and ensure every caller gets an immediate, professional response.

Can I see transcripts of my calls?

Yes! Every call is automatically transcribed and summarized. You can view full line-by-line transcripts, listen to audio recordings, and read AI-generated summaries in your dashboard.

What kind of data does the dashboard show?

Your dashboard displays call volume trends, caller types (new vs. existing), call outcomes (booked appointment, transferred, message taken), and blocklisted spam calls. You can also drill down into individual call details.

Does Marlie integrate with my CRM?

Yes, Marlie integrates with over 8,000 apps via Zapier and has native integrations with major CRMs. We can push call data, summaries, and new lead information directly into your existing software stack.

How does Marlie handle spam calls?

Marlie uses a database of over 20 million known spammers to automatically block unwanted calls. You can also block specific numbers or request custom filtering rules to keep your lines clear.

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.