Marketing Agencies

AI Receptionist Service for Marketing Agencies

The AI Receptionist from Marlie becomes your marketing agency’s partner, handling calls 24/7 with AI-first efficiency and human support. Connect to your CRM, capture every lead, and prove your marketing ROI - so you can focus on client campaigns while the AI Receptionist manages your phone with professional human escalation for complex situations.

Focus on marketing while the AI Receptionist handles every call

You only get one chance to make a first impression. The AI Receptionist from Marlie becomes a part of your marketing agency, ensuring every caller receives professional representation that showcases your responsiveness and availability. As an agency owner focused on growth, maintaining exceptional customer service is critical. Our AI-first service with human support ensures every call gets answered promptly.

Show your agency’s value when your clients get more leads. The AI Receptionist from Marlie will answer every call 24/7, so you can prove the effectiveness of your marketing work. With AI-first service, your incoming calls are handled by AI that learns how your business works and manages calls exactly how you want, with North American human escalation when complexity requires it.

The AI Receptionist from Marlie ensures none of your incoming calls reach voicemail. Marlie helps nurture your potential customers down the sales funnel by handling appointment scheduling and screening leads to win business.

Focus on marketing while the AI Receptionist handles every call

82%

Expect Immediate Response

of consumers expect an immediate response to a sales inquiry

67%

Spend More

of customers who receive excellent service spend up to 14% more

50%

Wasted Budget

of lead generation budgets are wasted on leads that are never contacted

The most advanced and customizable call handling solution available

The AI Receptionist from Marlie combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.

Custom AI Configuration

Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals.

True 24/7 Coverage

True 24/7 coverage with intelligent call routing and seamless human escalation when needed.

Complete Call Handling

Complete call handling including complex scheduling, payment processing, and sensitive conversations.

Advanced CRM Integration

Advanced CRM integration with 7,000+ business tools and custom workflow automation.

Dedicated Onboarding

Dedicated onboarding support with platform specialists and account managers ensuring optimal setup.

Human Escalation

North America-based receptionists to support callers when needed.

Professional Representation

Professional representation that adapts to your brand voice and industry requirements.

Smart Handoff

Seamless Transfers to

Marlie handles the routine, but knows when to step aside. Configure smart escalation rules to route important calls directly to your staff.

Instant Transfer

Calls transfer instantly to your team when human expertise is needed.

Context-Aware

Your team receives full call context before picking up.

Custom Rules

Route calls based on keywords like 'emergency' or specific schedules.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Marlie dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription.

See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

What are the key benefits of using an AI Receptionist service like Marlie for a marketing agency?

The AI Receptionist from Marlie offers several distinct advantages for marketing agencies. Most importantly, it ensures continuous availability - operating 24/7 to address inquiries and capture leads at any time, which is crucial since agencies often miss potential leads due to irregular working hours or being focused on client work. The AI Receptionist efficiently handles call volume spikes, screening and answering routine queries swiftly, allowing your agency staff to focus on core tasks rather than being constantly interrupted by phone calls. This means more time for strategy, creative work, and client deliverables. Unlike competitors who offer one-size-fits-all solutions or drop you in the ocean after signup, Marlie provides white-glove implementation with infinite customization. The AI Receptionist integrates seamlessly with your existing CRM systems, ensuring all call data is promptly logged and accessible for strategic decision-making. Cost-effectiveness is another key benefit - the service eliminates the overhead of hiring additional staff and saves on associated expenses like salaries and benefits, allowing you to allocate more resources toward growth and client acquisition activities.

How does Marlie ensure that no potential leads are lost, even during after-hours calls?

The AI Receptionist from Marlie ensures no potential leads are lost during after-hours calls by leveraging AI-driven 24/7 call handling with human escalation support. This guarantees every incoming call receives prompt attention, regardless of the time of day. The AI-first system efficiently manages routine calls, providing instant responses and essential customer interaction services like appointment scheduling and lead qualification. It's programmed to understand and work within your agency's specific requirements, using custom prompts tailored to your business needs, ensuring consistent service quality. Marlie integration capabilities play a crucial role in preventing potential lead loss. The system seamlessly connects with over 7,000 business tools, including your CRM, ensuring automatic updates and eliminating manual data entry errors. This real-time syncing means all customer interactions are logged and tracked, enabling you to maintain comprehensive oversight of leads and customer relationships even outside regular business hours. When complex situations arise, the transition to North American-based human agents is smooth, ensuring callers receive the necessary personal touch without delay.

In what ways can Marlie AI Receptionist service improve productivity and customer satisfaction for agencies?

The AI Receptionist from Marlie significantly enhances productivity and customer satisfaction for agencies by managing call handling efficiently with 24/7 availability. This ensures calls are answered promptly, preventing disruptions to employee workflows and allowing team members to focus on their core responsibilities. This reduction in interruptions plays a crucial role in enhancing productivity since employees spend less time recovering focus after calls and more time on essential tasks like campaign development, client strategy, and creative work. AI-driven services with custom-tailored prompts allow seamless integration into your agency's existing processes, adapting to dynamic workflows without manual input. For customer satisfaction, the AI Receptionist excels by ensuring clients receive prompt and professional service at any hour. Custom AI prompts and the option for human escalation when necessary mean customer inquiries are handled with precision and empathy, maintaining high service quality. Real-time CRM integration ensures client data is always current and accessible, improving communication and relationship management.

How does the integration capability of Marlie enhance efficiency for agencies using their existing tech stack?

The AI Receptionist from Marlie significantly enhances efficiency for agencies by enabling seamless connectivity with over 7,000 business tools, including popular CRM and tech platforms used within agencies. This means you can automatically sync data from call activities into your existing systems without manual intervention, saving time and reducing data entry errors. By integrating with tools you're already using, the AI Receptionist ensures all relevant information from incoming calls is logged and updated in real-time. Your team can access the latest client interactions, schedules, and statuses from familiar dashboards without switching between systems. This real-time syncing enhances workflow efficiency by streamlining processes that traditionally require manual updates across different platforms. It allows you to maintain centralized communication records, making it easier for teams to manage client relationships, track leads, and support ongoing campaigns effectively. The integration capabilities facilitate improved collaboration across teams by providing a unified view of each client's journey.

What role do human agents play in Marlie AI Receptionist service?

Human agents in Marlie AI Receptionist service act as an essential support layer, ensuring caller interactions are managed seamlessly, especially in complex situations. While the AI Receptionist handles straightforward calls, human agents step in when calls become too intricate for automated systems. This typically occurs when there's a high level of detail needed, emotional nuances to manage, or when specialized knowledge isn't required but empathy and understanding are paramount. These agents are responsible for collecting detailed information, managing complex scheduling, and de-escalating high-emotion situations with professionalism. They play a crucial role in maintaining the human touch in interactions that require personal attention, without providing technical or professional advice. They're skilled communicators who excel at gathering information and ensuring callers feel heard and supported. This dual system ensures agencies benefit from AI efficiency for routine tasks while leveraging human skills for more demanding aspects of customer engagement.

## Testimonials & Social Proof > "Marlie is a plug-and-play intake process and a built-in sales machine." > > - Gyi Tsakalakis, AttorneySync

Easy onboarding

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Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

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