For Small Businesses

AI Receptionist Service for Small Businesses

The AI Receptionist from Marlie becomes your small business’s partner, handling calls 24/7 with AI-first efficiency and smart transfer capabilities. Screen calls, capture leads, and book appointments.

Get work done while the AI Receptionist handles the calls

You’ve got too much on your plate already. And the important stuff? You can’t delegate that. The AI Receptionist from Marlie becomes a part of your small business operations, handling screening incoming calls, appointment scheduling, and payment collection.

While you’re focused on growing your business, every important caller gets professional service with smart transfers for escalations when needed. You only get one shot at a first impression. The AI Receptionist from Marlie helps welcome customers and makes your business look bigger than it is.

Get work done while the AI Receptionist handles the calls

82%

of consumers expect immediate response

to a sales inquiry

50%

of lead gen budgets wasted

on leads who are never contacted.

67%

spend up to 14% more

when they receive excellent customer service.

The most advanced and customizable call handling solution available

Marlie combines cutting-edge AI technology with smart transfer capabilities to deliver unmatched call handling capabilities.

Custom AI Configuration

Prompts and instructions tailored specifically to your business needs and goals.

True 24/7 Coverage

Intelligent call routing and seamless escalation when needed.

Complete Call Handling

Including complex scheduling, payment processing, and sensitive conversations.

Advanced CRM Integration

Integration with 7,000+ business tools and custom workflow automation.

Dedicated Onboarding

Support with platform specialists ensuring optimal setup.

Professional Representation

Adapts to your brand voice and industry requirements.

Smart Handoff

Seamless Transfers to

Marlie handles the routine, but knows when to step aside. Configure smart escalation rules to route important calls directly to your staff.

Instant Transfer

Calls transfer instantly to your team when human expertise is needed.

Context-Aware

Your team receives full call context before picking up.

Custom Rules

Route calls based on keywords like 'emergency' or specific schedules.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Marlie dashboard. The AI Receptionist captures detailed information from every interaction, with your team providing additional context when they handle escalations for complex situations.

Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

What specific customization options does Marlie offer?

Marlie offers highly customizable options tailored to your business. Customization begins with personalized AI instructions that maintain consistent branding. You can integrate with over 7,000 business applications, program the AI to prioritize calls based on urgency, and use personalized intake questions to gather necessary client information.

How does Marlie reduce spam and unwanted calls?

Marlie effectively reduces spam by using smart technology to screen and block disruptions before they interrupt your business. The AI identifies patterns associated with robocalls and filters out approximately 20-30% of typical business call volumes automatically. If a call is ambiguous, it transfers to your team for further support.

How does Marlie save costs compared to an in-house receptionist?

Marlie eliminates the substantial costs of salaries, benefits, and training associated with traditional staffing. Plans start at a fraction of the cost of a full-time employee. You also avoid overtime pay and ensure 24/7 coverage without gaps, allowing your existing resources to focus on high-value activities.

What are the benefits of combining AI with human support?

This hybrid approach maximizes efficiency and satisfaction. AI handles routine tasks like screening and scheduling instantly, while your team focuses on high-value activities. This ensures routine interactions are swift and accurate, while complex or sensitive situations receive a personal touch, all at a lower cost than a full-time receptionist.

How does Marlie ensure customer data security?

Marlie prioritizes data security with robust measures. Payment transactions are handled over secure connections using encryption technologies. We comply with PCI DSS standards to minimize data breach risks and ensure all transactions are processed securely. The AI logs details without storing sensitive payment information.

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.