24/7 AI Receptionist

24/7 AI Receptionist with Smart Human Transfer

Marlie's intelligent AI receptionist answers calls around the clock with smart transfers to your team. Capture every lead, book appointments, and grow your business while you sleep.

AI-First Technology with Smart Transfers

Not all answering services are the same. Marlie uses advanced AI prompts engineered specifically for your business terminology and workflows. We handle routine inquiries with remarkable speed and accuracy.

Our system adapts to your unique processes while seamlessly connecting complex callers to your team when needed. You get the best of both worlds: lightning-fast AI responses for common questions and your expert team for high-value conversations.

AI-First Technology with Smart Transfers

Wait time for Marlie AI

Traditional call centers average 5–15 minutes per call. Marlie answers instantly and completes most calls in 2–4 minutes.

Much More Than Just Answering

We provide value through infinitely customizable AI technology tailored to your business.

Lead Qualification

Marlie screens and qualifies new leads 24/7, ensuring your sales team only spends time on high-value opportunities.

Appointment Scheduling

Stop playing phone tag. We book appointments directly onto your calendar, filling your schedule while you work or sleep.

CRM Integration

Calls and notes are automatically logged in your CRM. We integrate with HubSpot, Salesforce, Zapier, and 5,000+ other tools.

Complete Coverage

Smart Transfers &

Marlie handles the routine, but knows when to step aside. Configure smart escalation rules to route important calls directly to your staff.

Seamless Hand-off

Complex calls transfer instantly to your team members with full call context.

True 24/7 Reliability

Marlie is always on. AI handles the bulk of calls, only waking you or your staff for true emergencies.

Context-Rich Alerts

Receive instant summaries via SMS, Slack, or Email so you always know what's happening.

Real-time insights that drive decisions

Make smarter business decisions with AI-powered call analytics. Our intelligent system automatically enriches every call summary with detailed metadata - actions completed, caller disposition, and lead quality assessments.

Your AI gets smarter with every call. Transcriptions and analytics learn from interactions to enhance future handling and lead qualification, driving higher conversion rates over time.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

What are the advantages of using an AI receptionist with smart transfers?

Our hybrid model delivers the speed and consistency of AI with the expertise of your own team. Marlie answers calls instantly (1s), qualifies leads, and filters spam 24/7. While traditional call centers average 5-15 minutes per call, our system typically completes interactions in 1-2 minutes, reducing caller wait times and increasing satisfaction. When a call requires complex problem-solving or expert judgment, it seamlessly transfers to your team. This ensures every caller gets the best possible experience at a fraction of the cost of traditional call centers.

Why choose AI with smart transfers over a traditional call center?

Traditional call centers often suffer from long hold times (5-15 mins), inconsistent quality, and high turnover. Generic scripts and background noise create frustrating experiences that damage your brand. Marlie provides instant responses, consistent professionalism, and intelligent call routing. You get 24/7 coverage without the overhead of hiring, training, and managing a full-time staff, while still being able to take important calls yourself. Our AI handles routine calls in seconds, not minutes.

What signs indicate my business needs this service?

Several common business challenges indicate you'd benefit from our AI-first phone answering solution. If your team is overwhelmed by phone calls while trying to stay productive, you're likely missing revenue opportunities. Over 20% of business calls are spam, and even legitimate calls often involve basic questions. If you're missing calls after hours, or customers are frustrated by voicemail and hold times, it's time for Marlie. Our service is perfect for businesses that need professional call handling without the cost of a full-time receptionist.

What types of businesses benefit most from Marlie?

Our AI-first approach delivers value across business sizes. Small businesses gain enterprise-level phone presence without enterprise costs. Medium businesses balance operational efficiency with personalized service. Large enterprises scale personalized interactions cost-effectively across multiple locations. Industries like law firms, home services (HVAC, plumbing), healthcare practices, and real estate agencies see exceptional results. Any business that relies on phone calls for leads will benefit from our instant response times and lead qualification.

How does pricing work?

Marlie offers transparent, flexible pricing with plans starting at $49/month for up to 250 minutes. We have three tiers - Professional ($49), Scale ($99), and Growth ($199) - each with more minutes and features. After your included minutes, additional usage is just $0.35 per minute. There are no setup fees, cancellation fees, or long-term contracts required. Most businesses save 60-80% compared to hiring full-time staff. View pricing details.

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.