After-Hours Answering

Expand Your Coverage with After-Hours AI

Never miss a lead with Marlie. Our AI Receptionist with smart transfers provides intelligent after-hours answering service that can answer your calls, texts & live chats outside of normal 9-to-5 business hours.

AI Receptionist with Smart Escalation

Not all 24/7 answering services are the same. Our intelligent AI Receptionist handles calls with remarkable efficiency, seamlessly connecting to your team when situations require human expertise.

Every interaction maintains your business's professional standards around the clock, even after hours. With our AI-enhanced after-hours answering service, you can advertise that your business is available by phone 24/7.

27%

of leads call after hours

Don't let them go to voicemail. Marlie answers instantly (in 1s) and captures every opportunity, day or night.

Never Miss a Lead with Intelligent Call Handling

You can't depend on leads to leave a message or pick up when you call back. Marlie ensures none of your leads move on to your competitors.

Lead Screening

Our AI screens and qualifies new leads 24/7. Stop wasting time on spam and focus only on the opportunities that drive revenue.

Smart Escalation

Complex scheduling situations transfer instantly to your team.

CRM Integration

Calls, appointments, and payments are automatically logged in your systems. We integrate with HubSpot, Salesforce, Zapier, and more.

Complete Coverage

Complete Human Coverage

Need to take urgent calls yourself? We've got you covered. Marlie intelligently filters calls so only true emergencies reach you or your on-call staff.

Seamless Hand-off

Complex calls transfer instantly to your team with full call context.

True 24/7 Reliability

You decide when to take calls. AI handles the rest, ensuring coverage without burnout.

Context-Rich Alerts

Receive instant summaries so you always know what's happening, whether it's AI or human handled.

Detailed Call Intelligence

Stay in the loop on all your calls - even when you're off the clock. Our AI-powered analytics platform provides comprehensive call intelligence and metadata through the online dashboard.

Leverage this data to predict business growth, optimize costs, and make better business decisions with superior accuracy.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

How does Marlie integrate AI technology with optional human assistance to enhance after-hours call answering services?

Think of it as having the best of both worlds. Our AI Receptionist jumps on your after-hours calls right away - no waiting, no missed opportunities. It handles the routine stuff like appointment scheduling and basic questions that pour in when you're off the clock. But here's what makes us different: when a caller needs something more complex, or they just want to talk to a person, we can transfer the call directly to you or your on-call staff. You're not choosing between AI or humans - you're getting both. Your leads get instant answers when possible, and expert help from your team when needed.

What are the specific advantages of using an AI receptionist over traditional call centers?

Simple: you get 24/7 coverage without the 24/7 costs. The AI Receptionist never calls in sick, never takes vacation, and handles multiple calls at once during busy periods. Most calls wrap up in just 2-3 minutes. Plus, everything connects to your existing systems. Your CRM gets updated automatically, call data flows right into your dashboard, and you can see exactly what's happening with your business calls in real time. Want to scale up? No problem. Need to adjust how calls are handled? Done in minutes, not weeks of training new staff.

In what ways does after-hours call answering improve lead conversion and customer service?

Here's the reality: 27% of your leads call outside business hours. Without after-hours coverage, you're handing those leads straight to your competitors. Our AI Receptionist fixes that. When leads call at 8 PM or Saturday morning, they get immediate answers and can book appointments right away. No voicemail. No "we'll call you back Monday." Just instant service when they're ready to buy. That means leads don't have time to cool off or shop around - they connect with you while they're still motivated.

Is the AI customizable?

Completely customizable. We're talking about AI that sounds like your business, follows your procedures, and handles calls exactly how you want them handled. You don't get thrown a generic script and told "good luck." Our team works with you from day one. Personal onboarding calls with dedicated specialists - the whole nine yards. We set everything up so your AI receptionist knows your business inside and out. This isn't a "set it and forget it" situation where you're left figuring things out alone.

How much does it cost?

Marlie offers transparent, flexible pricing with plans starting at $49/month for up to 250 minutes. Choose from Professional ($49), Scale ($99), or Growth ($199) plans based on your needs. Additional minutes beyond your plan are just $0.35 per minute. There are no setup fees, cancellation fees, or long-term contracts required. Most businesses save 60-80% compared to hiring full-time staff while gaining 24/7 coverage. See all pricing plans.

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.