The Perfect Balance of AI and Human Connection
Not every call needs your personal attention, but the important ones do. Marlie's AI answering service acts as your perfect gatekeeper, handling routine inquiries, FAQs, and appointment booking automatically.
When a VIP client, emergency, or high-value lead calls, the AI receptionist performs a warm transfer. It keeps the caller on the line, calls your designated number, announces the caller, and connects you only if you accept. If you're busy, it seamlessly takes a message or schedules a callback.
Retention Risk
Percentage of clients who end business relationships due to poor phone etiquette.
Screened
Every call is professionally qualified before reaching your personal line.
Intelligent Call Routing
Smart Screening
Define exactly which calls get transferred based on keywords (e.g., 'New Sales', 'Emergency') or caller intent.
Warm Handoff
Marlie announces the caller's name and reason for calling before connecting you, so you're always prepared.
Follow-Me Routing
Route calls to different numbers or team members based on time of day, day of week, or staff availability.
Instant Notifications
Receive immediate alerts via SMS, Slack, or Email if a transfer is attempted but missed.
"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Frequently Asked Questions
How does a warm transfer work?
What happens if I don't answer the transfer?
Can I customize when transfers happen?
Is there a limit to transfer destinations?
How much does the service cost?
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.
