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Home Inspection CRM Integration

Book Home Inspections Directly Into ISN

Marlie AI answers inspection calls, qualifies the caller, checks live ISN availability, and creates inspection orders with the right office, order type, and inspector.

Built for inspection teams running on ISN

Built for inspection teams running on ISN

Home inspectors lose revenue when scheduling calls land during an inspection, after hours, or while the office is handling another client. Callers expect a fast answer and a clear appointment time.

With Marlie AI + ISN, your phone agent can look up existing clients, check available inspection slots, collect the service address, and create an ISN order with the configured office, order type, inspector, duration, and notes.

What You Get with Marlie + Inspection Support Network

Everything you need to connect your phone calls with Inspection Support Network — fully automated, zero manual work.

Client Lookup

Marlie searches ISN clients by phone or email and asks for clarification when multiple records match instead of guessing.

Live Availability

Available slots come from ISN inspectors and order types, then Marlie applies your lead-time, same-day, and booking-window policies.

Order Creation

Ready-to-book callers become ISN inspection orders with client details, address, selected inspector, duration, and call notes.

Inspector Defaults

Choose the ISN office, order type, and inspectors Marlie may book against so the agent only offers valid appointment options.

Cancel & Reschedule

Callers can request changes by order ID after lookup; Marlie uses the ISN order start time to respect your cutoff rules.

Scheduling Policies

Configure duration, no-same-day rules, minimum notice, future booking windows, and cancellation policy text from Marlie.

How It Works

Get up and running with Inspection Support Network in minutes — no coding required.

1

Connect ISN

Enter your ISN domain, company key, access key, and secret access key from Settings > My Access Keys.

2

Choose ISN Defaults

Select the office, order type, and inspectors Marlie should use for phone-based inspection bookings.

3

Set Scheduling Rules

Define appointment duration, advance notice, booking window, and cancellation cutoff so callers only hear valid options.

4

Marlie Answers and Books

When a caller is ready, Marlie checks availability, collects the details, and creates the inspection order in ISN.

Built for Real Scenarios

See how businesses use Marlie + Inspection Support Network to capture more leads and streamline operations.

Inspector in the Field

Scenario

A home inspector is on site and cannot answer a buyer's scheduling call.

Outcome

Marlie answers, finds an available slot in ISN, collects the property address, and creates the order before the caller shops around.

After-Hours Inspection Requests

Scenario

A real estate agent calls at 8 PM to schedule an inspection for a pending contract.

Outcome

Marlie captures the urgency, offers valid next-business-day slots, and leaves the order ready for the office to review.

Multi-Inspector Teams

Scenario

Several inspectors share a phone line and callers need the earliest available appointment.

Outcome

Marlie checks configured ISN inspectors, offers available slots, and assigns the selected inspector on the order.

Frequently Asked Questions

Common questions about the Marlie AI + Inspection Support Network integration.

How does Marlie connect to ISN?

Marlie connects through ISN's REST API using your company key, access key, and secret access key. You can create or copy those keys in ISN under Settings > My Access Keys.

Can Marlie check real ISN availability?

Yes. Marlie calls ISN availability for your configured inspectors and order type, then filters the results through your Marlie scheduling policies.

Can Marlie create ISN orders?

Yes. For ready-to-book callers, Marlie creates an ISN order with the client, address, office, order type, inspector, appointment time, duration, and notes.

What if multiple ISN clients match the caller?

Marlie does not assume the first match is correct. It asks the caller to clarify which client record to use before booking, cancelling, or rescheduling.

Can callers cancel or reschedule ISN orders?

Yes. Marlie can reschedule an ISN order or mark it cancelled, while respecting any cancellation cutoff you configure in the integration settings.

Is this available for home inspection companies now?

The ISN integration is available for early customers using ISN REST API access. Your team will need the ISN company key, access key, and secret access key.

Related Integrations

Marlie AI connects with more than just Inspection Support Network. Here are a few closely related tools, or browse the full integrations catalog.

Ready to connect Marlie AI with Inspection Support Network?

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What Our Customers Say

Marlie has dramatically improved our reservation process, reducing missed calls by 40%.

Texas de Brazil Steakhouse

Our takeout orders increased by 25% since implementing Marlie to handle busy call times.

Burning Rice Restaurant

Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.

SoHo Driving School

Marlie has become an essential part of our customer service strategy across all our places.

Weiman Maclise Restaurant Group

The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.

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