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Home Improvement CRM Integration

Capture Every Homeowner Lead Straight Into Builder Prime

Marlie AI answers homeowner calls 24/7, qualifies the project, books the in-home estimate, and pushes a fully-formed lead into Builder Prime — ready for your sales team to close.

Lead capture and appointment booking for Builder Prime contractors

Lead capture and appointment booking for Builder Prime contractors

Builder Prime is the operating system for home improvement contractors — leads, estimates, jobs, production, and AR all in one place. The single biggest lever on revenue is still lead capture: how fast and how completely a new homeowner inquiry makes it into the system.

Marlie AI sits at the front of that funnel. Every inbound call from your ads, lead vendors, or referrals is answered live, qualified on project type and timeline, and pushed into Builder Prime as a new Lead with the in-home estimate already booked — so your reps walk into a full calendar of qualified appointments.

What You Get with Marlie + Builder Prime

Everything you need to connect your phone calls with Builder Prime — fully automated, zero manual work.

Auto-Create Builder Prime Leads

Every inbound homeowner call creates a Builder Prime Lead with name, address, phone, project type, and qualifying notes pre-filled.

In-Home Estimate Booking

Marlie checks rep availability, books the in-home estimate during the call, and writes the appointment to Builder Prime.

Project Qualification

Custom flow qualifies project type, timeline, budget range, and homeowner status so only real opportunities hit your pipeline.

Lead Source Attribution

Map inbound numbers to specific lead sources — Google, Facebook, Angi, referrals — so cost-per-lead reporting in Builder Prime stays accurate.

After-Hours Coverage

Homeowners who call after dinner or on weekends get a real conversation and a booked appointment — not a voicemail.

Call Notes & Recordings

Each Builder Prime Lead is enriched with a call summary, transcript, and a deep link to the recording for your sales rep.

How It Works

Get up and running with Builder Prime in minutes — no coding required.

1

Connect Builder Prime

Use your Builder Prime API key to authorize Marlie. Map lead sources, project types, and rep calendars from the dashboard.

2

Configure Your Call Flow

Tell Marlie how to qualify homeowners — project, timeline, budget, ownership — and how to route between inside and outside reps.

3

Marlie Answers Every Call

Inbound homeowner calls are answered 24/7. Marlie qualifies, books the in-home estimate, and confirms by SMS.

4

Builder Prime Fills With Appointments

New Leads and booked appointments land in Builder Prime instantly with notes, source, and recording link attached.

Built for Real Scenarios

See how businesses use Marlie + Builder Prime to capture more leads and streamline operations.

Roofing & Storm Restoration

Scenario

A roofing company spends heavily on Google Ads and storm-chase leads — and loses 30% of calls to voicemail.

Outcome

Marlie answers every call, qualifies wind/hail context, and books the in-home estimate; conversion rate from ad spend goes up without hiring more CSRs.

Window & Siding Remodelers

Scenario

A windows company runs evening TV ads that drive after-hours calls when the office is closed.

Outcome

Marlie covers nights and weekends, qualifies the project, and books the in-home consultation in Builder Prime for the next morning.

Multi-Location Contractors

Scenario

A remodeler has 3 offices and needs leads routed to the right territory and rep.

Outcome

Marlie routes by ZIP code, books on the local rep's calendar, and tags the Builder Prime Lead with the correct office for clean reporting.

Frequently Asked Questions

Common questions about the Marlie AI + Builder Prime integration.

Which Builder Prime accounts work with this integration?

Any Builder Prime account with API access. Marlie uses the Builder Prime API to create new Leads, attach notes, and write appointments to your team's calendars.

Can Marlie book the in-home estimate during the call?

Yes. Marlie connects to your sales reps' calendars, checks availability, books the estimate during the call, and writes the appointment to Builder Prime as well as Google Calendar or Outlook.

How does Marlie qualify a homeowner lead?

You configure the qualifying questions — project type, timeline, ownership, decision makers, budget range. Marlie collects each and stores the answers on the Builder Prime Lead.

Will Marlie create duplicate Leads in Builder Prime?

No. Marlie matches callers to existing Builder Prime Leads by phone and address. Returning callers get a new activity on their existing Lead instead of a duplicate.

Can I attribute Marlie calls to specific lead sources?

Yes. Map each inbound number, ad campaign, or call extension to a Builder Prime lead source so cost-per-lead and ROAS reporting stays accurate.

Where are call recordings stored?

Full recordings and transcripts live in Marlie. The Builder Prime Lead gets a call summary, key answers, and a deep link to the recording.

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Marlie AI connects with more than just Builder Prime. Explore our other integrations.

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What Our Customers Say

Marlie has dramatically improved our reservation process, reducing missed calls by 40%.

Texas de Brazil Steakhouse

Our takeout orders increased by 25% since implementing Marlie to handle busy call times.

Burning Rice Restaurant

Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.

SoHo Driving School

Marlie has become an essential part of our customer service strategy across all our places.

Weiman Maclise Restaurant Group

The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.

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    Marlie AI + Builder Prime Integration | AI Receptionist For Home Improvement Pros