Turn Every Call Into A RepairShopr Customer And Ticket
Marlie AI answers shop calls, qualifies the issue, books repair drop-offs and on-site visits, and creates Customers and Tickets in RepairShopr automatically.
A 24/7 phone receptionist for shops running on RepairShopr
Repair shops and MSPs running on RepairShopr live in Tickets — but the front desk is often the bottleneck. Calls back up, walk-ins interrupt the workbench, and after-hours leads go to voicemail and never call back.
Marlie AI takes the load off the desk. Inbound calls are answered, callers are qualified, and Customers and Tickets are created in RepairShopr with the right device, issue, and priority. Drop-offs and on-site visits are booked into your schedule, and your team only walks back to the bench with a clean ticket queue.
What You Get with Marlie + RepairShopr
Everything you need to connect your phone calls with RepairShopr — fully automated, zero manual work.
Auto-Create Customers
Every inbound caller becomes a RepairShopr Customer with name, phone, email, and address pre-filled from the conversation.
Ticket Creation
Marlie creates a Ticket on the Customer with device type, reported issue, priority, and full call notes attached.
Drop-Off & On-Site Booking
Marlie checks tech and bench availability and books drop-offs or on-site visits straight into your RepairShopr calendar.
After-Hours Coverage
After-hours and overflow calls are answered, qualified, and queued as Tickets so urgent service requests land in front of your team first.
Smart Deduplication
Returning callers are matched to existing Customers and add a new Ticket on the existing record — no duplicate Customers.
Real-Time Sync
Customers, Tickets, and appointments appear in RepairShopr within seconds of the call ending so your queue is always live.
How It Works
Get up and running with RepairShopr in minutes — no coding required.
Connect RepairShopr
Paste your RepairShopr API key into the Marlie dashboard. Pick the location, default Ticket type, and assignee defaults.
Configure Triage Flow
Define how Marlie qualifies calls — device type, issue category, priority — and which Tickets route to which techs.
Marlie Answers Shop Calls
Inbound calls are answered 24/7. Marlie qualifies the issue, books drop-offs or on-site visits, and creates the Ticket.
RepairShopr Stays Current
Customers, Tickets, and bookings appear in RepairShopr in real time so your team works from one accurate queue.
Built for Real Scenarios
See how businesses use Marlie + RepairShopr to capture more leads and streamline operations.
Computer & Phone Repair Shops
A repair shop gets walk-in interruptions and phone calls all day, and the bench tech can't focus.
Marlie answers every call, books drop-offs into the schedule, and creates a clean Ticket in RepairShopr so the tech only opens RepairShopr when ready.
Managed Service Providers
An MSP needs after-hours coverage for client urgent service requests without paying for an overnight desk.
Marlie answers off-hours calls, qualifies severity, creates a high-priority Ticket in RepairShopr, and pages the on-call tech.
Mobile & On-Site Repair
A mobile repair business books on-site visits and needs the address and issue captured cleanly.
Marlie collects the full address, device, and issue, creates a Customer and on-site Ticket in RepairShopr, and books the appointment.
Frequently Asked Questions
Common questions about the Marlie AI + RepairShopr integration.
Which RepairShopr plans support the API?
Can Marlie create Tickets in the right location?
Will Marlie create duplicate Customers in RepairShopr?
Can Marlie book a specific tech or bench?
Does Marlie handle pricing or estimates on the call?
Are call recordings stored in RepairShopr?
Other Integrations
Marlie AI connects with more than just RepairShopr. Explore our other integrations.
HubSpot
CRM
Housecall Pro
Field Service
Jobber
Field Service CRM
Google Voice
Phone
OpenPhone
Phone Connectivity
Gmail
Outlook
Google Calendar
Calendar
Calendly
Calendar
Slack
Notifications
Microsoft Teams
Notifications
Discord
Notifications
Telegram
Notifications
Notifications
ServiceTitan
CRM & Data
Google Sheets
CRM & Data
Microsoft Excel
CRM & Data
Shopmonkey
CRM & Data
Buildium
CRM & Data
Shopify
CRM & Data
Zapier
Automation
Stripe
Payments
Square
Payments
Square Appointments
Payments
Salesforce
CRM
Pipedrive
CRM
Zoho CRM
CRM
Follow Up Boss
Real Estate CRM
Close
CRM
Dubsado
CRM
Circle
Community
HoneyBook
CRM
Keap
CRM & Automation
kvCore
Real Estate CRM
17hats
Creative Business CRM
AccuLynx
Field Service CRM
Act!
CRM
Actionstep
Legal CRM
Affinity
CRM
AFrame
Creative Business CRM
AgencyZoom
Insurance CRM
AgentLocator
Real Estate CRM
Agile CRM
CRM
Arbox
Fitness & Studio CRM
Assembly
CRM
Attio
CRM
Autotask
Field Service CRM
Axonaut
Business Management
Bark
Lead Generation
Beacon
Credit Repair CRM
Bigin by Zoho CRM
CRM
Bitrix24
CRM
BONZO
CRM
BoomTown
Real Estate CRM
Booqable
Business Management
Brivity
Real Estate CRM
BrokerEngine
Mortgage CRM
Builder Prime
Field Service CRM
Bullhorn
Recruitment CRM
Capsule CRM
CRM
CASEpeer
Legal CRM
CINC
Real Estate CRM
Clientify
CRM
Clio
Legal CRM
Cloze
CRM
Compass
Real Estate CRM
ConnectWise Manage
Field Service CRM
Copper
CRM
Credit Repair Cloud
Credit Repair CRM
Curb Hero
Real Estate CRM
Daylite
CRM
DisputeFox
Credit Repair CRM
Dotloop
Real Estate CRM
DripJobs
Field Service CRM
EZLynx
Insurance CRM
FieldPulse
Field Service CRM
Finmo
Mortgage CRM
folk
CRM
Freshsales Classic
CRM
Freshsales Suite
CRM
Gong
Sales Intelligence
Gymdesk
Fitness & Studio CRM
GymMaster
Fitness & Studio CRM
Holded
Business Management
IDX Leads
Real Estate CRM
iHomefinder
Real Estate CRM
Insightly
CRM
Jackrabbit Class
Fitness & Studio CRM
JobAdder
Recruitment CRM
JobNimbus
Field Service CRM
Keystone Academic Solutions
Education CRM
Kommo
CRM
Keller Williams Command
Real Estate CRM
Lasso CRM
Homebuilder CRM
Lawmatics
Legal CRM
LeadSimple
Lead Generation
LeadSquared
CRM
Leap CRM
Field Service CRM
Less Annoying CRM
CRM
Levitate
Customer Communications
Little Green Light
Community & Nonprofit CRM
Lofty
Real Estate CRM
Luxury Presence
Real Estate CRM
MaidCentral
Field Service CRM
Markate
Field Service CRM
MarketSharp
Field Service CRM
Meet Alfred
Customer Communications
Method CRM
CRM
Microsoft Dynamics 365
CRM
mloflo
Mortgage CRM
MOCO
Business Management
Mojo
Customer Communications
Moxie
Customer Communications
My Music Staff
Creative Business CRM
myRealPage
Real Estate CRM
NationBuilder
Community & Nonprofit CRM
NeonCRM
Community & Nonprofit CRM
NetHunt CRM
CRM
NetSuite
Business Management
noCRM.io
CRM
Nutshell
CRM
Odoo CRM
Business Management
Odoo ERP Self Hosted
Business Management
OfficeRnD
Coworking CRM
OnePageCRM
CRM
OrbisX
Field Service CRM
Outseta
Community & Nonprofit CRM
Pipeline CRM
CRM
PracticePanther
Legal CRM
PropertyRadar
Lead Generation
PushPress
Fitness & Studio CRM
Ramsey Pro Portal
Real Estate CRM
Real Geeks
Real Estate CRM
RealScout
Real Estate CRM
Recruit CRM
Recruitment CRM
Redtail CRM
Wealth Management CRM
REsimpli
Lead Generation
respond.io
Customer Communications
Rex
Real Estate CRM
Salesmate
CRM
ServiceM8
Field Service CRM
Sierra Interactive
Real Estate CRM
Spark Membership
Fitness & Studio CRM
Streak
CRM
Studio Pro
Creative Business CRM
SugarAI
CRM
Superchat
Customer Communications
Syncro
Field Service CRM
Teamleader Focus
Business Management
Thryv
CRM
Time To Pet
Pet Care CRM
Tint Wiz
Field Service CRM
Urable
Auto Detailing CRM
vcita
CRM
Virtuous
Community & Nonprofit CRM
Vitally
CRM
VSCO Workspace
Creative Business CRM
Wealthbox
Wealth Management CRM
WellnessLiving
Fitness & Studio CRM
WhatConverts
Lead Generation
Wise Agent
Real Estate CRM
Wodify Core
Fitness & Studio CRM
Zendesk Sell
CRM
Zillow Tech Connect
Lead Generation
Ready to connect Marlie AI with RepairShopr?
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What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
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