OrbisX logo
Auto Service Integration

Never Miss A Detail Booking — Synced To OrbisX

Marlie AI answers every detailing and shop call 24/7, qualifies the job, and pushes booking details into OrbisX so your bays stay full and your customer records stay clean.

Phone coverage built for auto detailers and shop owners on OrbisX

Phone coverage built for auto detailers and shop owners on OrbisX

OrbisX runs the back-office for Canadian auto detailers, ceramic coating shops, and mobile detail crews — bookings, customers, vehicles, payments, and packages all in one place. The catch is that most detailers are elbow-deep in a polish job when the phone rings.

Marlie AI answers every call 24/7, qualifies the job (interior, exterior, ceramic, paint correction), books the appointment, and pushes everything into OrbisX so your bay schedule, customer profile, and vehicle history stay accurate without anyone leaving the shop.

What You Get with Marlie + OrbisX

Everything you need to connect your phone calls with OrbisX — fully automated, zero manual work.

24/7 Booking Capture

Every after-hours and missed call is answered. Marlie qualifies the service and gets the appointment on the books.

Service Qualification

Marlie asks the right questions for detailing, ceramic, paint correction, or service work and routes the job appropriately.

Customer & Vehicle Capture

Customer name, phone, vehicle make and model, and condition notes are captured and pushed into OrbisX records.

Quote & Package Guidance

Marlie answers pricing and package questions using your shop's price list so callers get clear quotes on the phone.

After-Hours Coverage

Off-hours and weekend calls are handled the same way as daytime calls, so urgent service requests never miss the shop.

Zapier-Ready Sync

Until a native OrbisX API is available, Marlie syncs through Zapier, webhooks, or scheduled CSV imports into your shop.

How It Works

Get up and running with OrbisX in minutes — no coding required.

1

Forward Your Shop Line

Forward your shop or mobile detailing line to Marlie. Set business hours, after-hours rules, and overflow logic.

2

Configure Your Services

Load your packages, vehicle types, pricing, and booking rules so Marlie answers like an experienced shop manager.

3

Marlie Books The Job

Inbound callers are qualified, given a quote, and booked. Customer and vehicle details are captured cleanly.

4

OrbisX Stays Updated

Booking and customer data flow into OrbisX via Zapier, webhook, or scheduled import — no double entry from the shop floor.

Built for Real Scenarios

See how businesses use Marlie + OrbisX to capture more leads and streamline operations.

Single-Bay Detail Shops

Scenario

A solo detailer is buffing a car when the phone rings. Three missed calls in a row mean three lost bookings.

Outcome

Marlie picks up every call, qualifies the job, books it on the calendar, and lands the customer in OrbisX without interrupting the work.

Mobile Detail Crews

Scenario

Mobile detailers drive between jobs and can't safely take inbound calls.

Outcome

Marlie answers, qualifies the service, captures address and vehicle, and books the next slot — the crew sees a clean booking in OrbisX when they finish.

Multi-Tech Ceramic Shops

Scenario

A ceramic and PPF shop juggles multi-day jobs and constant pricing questions on the phone.

Outcome

Marlie handles pricing and package questions, books consults for complex jobs, and pushes new customers and vehicles into OrbisX automatically.

Frequently Asked Questions

Common questions about the Marlie AI + OrbisX integration.

Does OrbisX have a public API for direct integration?

OrbisX does not currently publish a public API. Marlie integrates with OrbisX through Zapier, webhooks, and scheduled CSV imports so bookings and customer data still flow into the platform automatically.

Can Marlie quote my detailing packages on the phone?

Yes. Load your package list, vehicle-type pricing, and add-ons, and Marlie will quote callers using your exact pricing logic.

Will Marlie capture vehicle details for the booking?

Yes. Marlie collects make, model, year, condition notes, and any prep questions you want asked, then pushes that into the OrbisX customer and vehicle record.

How does Marlie handle after-hours calls?

Off-hours calls are handled the same as business hours: Marlie qualifies, books, and captures details so urgent service requests don't bounce to voicemail.

Can Marlie hand off to a human if the caller wants?

Yes. Callers can press a key or ask to speak to a person and Marlie will warm-transfer to the shop owner or manager during business hours.

Will Marlie create duplicate customers in OrbisX?

Marlie matches callers by phone and email before creating a record, so returning customers update existing OrbisX records instead of duplicating.

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What Our Customers Say

Marlie has dramatically improved our reservation process, reducing missed calls by 40%.

Texas de Brazil Steakhouse

Our takeout orders increased by 25% since implementing Marlie to handle busy call times.

Burning Rice Restaurant

Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.

SoHo Driving School

Marlie has become an essential part of our customer service strategy across all our places.

Weiman Maclise Restaurant Group

The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.

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    Marlie AI + OrbisX Integration | AI Phone Receptionist For Auto Detailing & Shop Management