Book Every Service Job Straight Into FieldPulse
Marlie AI answers customer calls, qualifies the job, books the visit against crew availability, and pushes customers, estimates, and jobs into FieldPulse so field operations never miss a beat.
All-in-one phone coverage for field service businesses on FieldPulse
FieldPulse runs the full operation for field service businesses — customers, estimates, jobs, dispatch, invoicing, and payments in one app. The bottleneck is almost always the phone: techs are on jobs, the owner is in the truck, and customers calling for urgent service often go to voicemail.
Marlie AI plugs into FieldPulse as a 24/7 receptionist. Inbound callers are qualified, customers and estimates are created, jobs are booked against crew availability, and dispatch happens automatically — so field crews stay loaded and revenue calls stop slipping.
Also useful: AI receptionist for HVAC and AI receptionist for plumbers.
What You Get with Marlie + FieldPulse
Everything you need to connect your phone calls with FieldPulse — fully automated, zero manual work.
Customer Auto-Creation
New callers are created as FieldPulse customers with name, phone, email, address, and job notes captured.
Job Booking & Scheduling
Marlie checks crew availability and books service jobs directly into the FieldPulse calendar with the right service type and duration.
Estimate Creation
For quotable work, Marlie creates a FieldPulse estimate with line items, pricing, and notes ready for tech follow-up.
Service Area Routing
Marlie checks the customer's address against your service area and either books, defers, or politely declines per your rules.
Crew & Dispatch Routing
Jobs are assigned to the right crew based on service type, area, and availability — no manual dispatch required.
After-Hours & Urgent Service
Off-hours urgent service requests are qualified, routed to the on-call tech, and logged in FieldPulse without waking the office.
How It Works
Get up and running with FieldPulse in minutes — no coding required.
Connect FieldPulse
Authenticate FieldPulse from the Marlie dashboard. Marlie pulls in your customers, services, crews, and pricing.
Configure Booking & Dispatch
Set your service catalog, job durations, service area, crew availability, and on-call rules for off-hours requests.
Marlie Answers Every Call
Inbound calls are answered 24/7. Marlie qualifies the job, surfaces availability, and books the visit live with the customer.
FieldPulse Stays In Sync
New customers, estimates, jobs, and notes flow into FieldPulse in real time so dispatch and crews are always up to date.
Built for Real Scenarios
See how businesses use Marlie + FieldPulse to capture more leads and streamline operations.
HVAC & Plumbing
An HVAC company gets urgent service calls during heat waves and the office can't keep up.
Marlie qualifies the job, checks crew availability, books the visit, and dispatches the right tech via FieldPulse — without anyone touching the keyboard.
Electrical & General Trades
An electrician runs solo on jobs all day and can't answer the phone.
Marlie answers, qualifies the job, books the next opening, and creates the customer and estimate in FieldPulse for the day's wrap-up.
Cleaning & Recurring Service
A cleaning company runs recurring residential and commercial routes.
Marlie books one-off jobs and recurring services, applies your pricing, and the route is updated in FieldPulse so dispatch stays accurate.
Frequently Asked Questions
Common questions about the Marlie AI + FieldPulse integration.
Which FieldPulse plans work with Marlie?
Can Marlie book jobs against multiple crews?
Will Marlie create duplicate customers in FieldPulse?
Can Marlie create estimates during the call?
How does Marlie handle off-hours urgent service requests?
Are call notes stored on the FieldPulse customer?
Related Integrations
Marlie AI connects with more than just FieldPulse. Here are a few closely related tools, or browse the full integrations catalog.
Ready to connect Marlie AI with FieldPulse?
Eligible new customers get 14 days free. Add a card at checkout with $0 due today, then place your first real phone test minutes later.
What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.
