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Gym Management Integration

AI Phone Coverage For Your GymMaster Club

Marlie AI answers prospect and member calls 24/7, books tours and trial sessions, checks membership status and balances, and creates new leads in GymMaster — so the front desk stays focused on the floor.

A 24/7 phone front-desk for gyms and fitness studios on GymMaster

A 24/7 phone front-desk for gyms and fitness studios on GymMaster

GymMaster runs the operational stack of independent gyms and studios — memberships, billing, classes, access control. The trouble is that the phone keeps ringing while staff is on the floor, in classes, or off the clock.

Marlie AI takes that load. Prospect calls are qualified and tours are booked. Members verify who they are, hear their membership status and outstanding balance, and find out why the door denied their fob — with a handoff to staff whenever they need a human. New leads land in GymMaster automatically, with no manual data entry.

What You Get with Marlie + GymMaster

Everything you need to connect your phone calls with GymMaster — fully automated, zero manual work.

Prospect Qualification

Marlie qualifies new prospects on goals, schedule, and program fit, then books the right tour or trial.

Tour & Trial Booking

Tours, intro sessions, and free trials are booked directly into your GymMaster schedule.

Verified Member Lookup

Callers verify their identity with member ID and phone number, then Marlie pulls their GymMaster membership status and outstanding balance on the call.

Door Access Help

A member stuck at the door can call and hear why the swipe was denied — expired membership, overdue balance, or an unassigned key fob — and what to do next.

Billing & Account Routing

Billing questions and account changes are routed to staff with full call context attached.

New Lead Creation

New prospects captured on a call are created as GymMaster leads automatically — no re-keying between systems.

How It Works

Get up and running with GymMaster in minutes — no coding required.

1

Connect GymMaster

Authenticate GymMaster from the Marlie dashboard via API key. No developer work required.

2

Map Programs, Classes & Staff

Pick which programs Marlie offers tours for, which classes can be booked, and which staff members handle escalations.

3

Marlie Answers The Phone

Every prospect, member, and class-booking call is answered 24/7 with your studio's voice and rules.

4

GymMaster Stays Current

New leads and bookings land in GymMaster automatically — staff sees them in real time, and existing member records are never touched.

Built for Real Scenarios

See how businesses use Marlie + GymMaster to capture more leads and streamline operations.

Independent Gyms

Scenario

A neighborhood gym misses prospect calls during peak training hours when trainers are on the floor.

Outcome

Marlie qualifies every prospect, books a tour straight into GymMaster, and the trainer just shows up when the prospect arrives.

Boutique Studios

Scenario

A boutique studio fields class-booking calls and locked-out members all day.

Outcome

Marlie books the class or looks up why the door denied the member's fob, freeing the studio manager to coach instead of triaging the phone.

After-Hours Lead Capture

Scenario

Most prospects call after their workday — when the studio is closed.

Outcome

Marlie qualifies off-hours prospects, books tours for the next morning, and creates a GymMaster lead so staff sees a full pipeline before opening.

Frequently Asked Questions

Common questions about the Marlie AI + GymMaster integration.

Does GymMaster have a public API?

Yes. GymMaster exposes a public API for members, memberships, bookings, and door access. Marlie uses it to verify members, check balances and door activity, and create new leads in real time.

Can Marlie book classes for members?

Yes. Marlie can check class availability, book the member into the class in GymMaster, and confirm the booking on the call.

Will Marlie create duplicate member or lead records?

No. Existing members are verified against their GymMaster record by member ID and phone, so member calls never spawn a new entry — Marlie only creates a record when the caller is a genuinely new prospect.

Can Marlie handle billing questions?

Yes. Once a caller verifies their membership, Marlie can read out their current balance from GymMaster. Account changes — like card updates or freeze requests — are routed to staff with full call context.

Are call recordings stored in GymMaster?

No. Recordings, transcripts, and summaries live in your Marlie dashboard. Marlie reads from GymMaster but never writes notes onto member records.

Does this work for multi-location clubs?

Yes. You can route calls per location, with location-specific rules, schedules, and staff escalations — all syncing into the right GymMaster club.

Ready to connect Marlie AI with GymMaster?

Eligible new customers get 14 days free. Add a card at checkout with $0 due today, then place your first real phone test minutes later.

What Our Customers Say

Marlie has dramatically improved our reservation process, reducing missed calls by 40%.

Texas de Brazil Steakhouse

Our takeout orders increased by 25% since implementing Marlie to handle busy call times.

Burning Rice Restaurant

Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.

SoHo Driving School

Marlie has become an essential part of our customer service strategy across all our places.

Weiman Maclise Restaurant Group

The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.

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Easy onboarding

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    Marlie AI + GymMaster Integration | AI Phone Agent For Gyms And Fitness Studios