Coworking & Flex Space Integration

Turn Every Call Into An OfficeRnD Tour Or Member Update

Marlie AI answers tour-seekers, members, and visitors 24/7, qualifies the request, and pushes leads, members, and bookings into OfficeRnD with full notes attached.

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Built for coworking and flex-space operators on OfficeRnD

Coworking and flex-space operators run lean. Community managers juggle tours, member support, billing questions, and walk-ins simultaneously, and after-hours calls about a forgotten badge or a tour request typically go to voicemail.

Marlie AI sits in front of OfficeRnD. New tour requests are qualified and booked, members are identified and helped, and every call writes back to OfficeRnD as a Lead, Tour, or note on the right Member or Account. Your community managers spend their time hosting, not switching tabs.

What You Get with Marlie + OfficeRnD

Everything you need to connect your phone calls with OfficeRnD — fully automated, zero manual work.

Auto-Capture Tour Leads

Inbound prospect calls become OfficeRnD Leads with team size, budget, move-in timing, and which location they're interested in.

Tour Booking

Marlie checks community manager availability, books the tour as an OfficeRnD Tour, and confirms via SMS or email.

Member Identification

Existing members are matched to their OfficeRnD record so Marlie can personalize the conversation and route to the right team.

Multi-Location Routing

Different inbound numbers map to different OfficeRnD locations, so leads, tours, and notes always land on the right space.

Call Notes On The Account

Every call summary, transcript, and recording link is attached to the OfficeRnD Lead, Member, or Account record.

After-Hours Coverage

Tour requests, lock-out calls, and visitor questions get a real conversation outside business hours instead of voicemail.

How It Works

Get up and running with OfficeRnD in minutes — no coding required.

Connect OfficeRnD

Authenticate OfficeRnD from the Marlie dashboard via OAuth or API key. Marlie reads Members, Leads, Locations, and Tours.

Map Locations & Flows

Map each phone number to a location, and define flows for new prospects, existing members, and visitors.

Marlie Answers 24/7

Inbound calls are answered, callers are identified, and Marlie either books the tour, helps the member, or routes to your team.

OfficeRnD Stays Current

Leads, Tours, and notes land in OfficeRnD on the right Location and Member. Your community manager picks up an organized pipeline.

Built for Real Scenarios

See how businesses use Marlie + OfficeRnD to capture more leads and streamline operations.

After-Hours Tour Inquiries

Scenario

A founder calls at 7 PM asking about private offices. Your community manager went home at 6.

Outcome

Marlie qualifies for team size, budget, and timing, books a Tour in OfficeRnD for tomorrow morning, and sends the calendar invite — no missed pipeline.

Multi-Location Operators

Scenario

A flex-space brand runs 5 locations and prospects often call asking which one fits.

Outcome

Marlie qualifies needs, recommends the right location, and books the tour at that OfficeRnD location with the matching community manager.

Member Support Calls

Scenario

Members call about meeting room bookings, badge issues, and billing while community managers are running tours.

Outcome

Marlie identifies the member in OfficeRnD, handles the simple ask, and only escalates to a human when needed — with full call context.

Frequently Asked Questions

Common questions about the Marlie AI + OfficeRnD integration.

Which OfficeRnD plans does this work with?

Any OfficeRnD plan with API access is supported. Marlie uses the OfficeRnD Flex API to read and write Members, Leads, Tours, Locations, and Notes.

Can Marlie book Tours directly in OfficeRnD?

Yes. Marlie checks availability against community manager calendars and creates a Tour record in OfficeRnD with the prospect, location, and time.

How does multi-location routing work?

Each inbound phone number is mapped to an OfficeRnD location. Marlie greets, qualifies, and writes to the right location's pipeline automatically.

Will Marlie create duplicate Members?

No. Marlie matches callers to existing OfficeRnD Members and Leads by phone and email and adds notes to the existing record instead of duplicating.

Are call recordings stored in OfficeRnD?

Transcripts and summaries are written as notes on the OfficeRnD record. Full recordings stay in Marlie and are linked from the note.

Can Marlie answer member questions about meeting rooms?

Marlie can be trained on your house rules, room availability, and member benefits so it can answer common questions without escalating to a community manager.