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Sales Intelligence Integration

Feed Every Inbound Call Into Gong

Marlie AI answers your inbound calls, qualifies the buyer, and pushes the recording, transcript, and structured outcome into Gong so your revenue intelligence covers every conversation.

Close the inbound blind spot in your Gong data

Close the inbound blind spot in your Gong data

Gong gives revenue teams visibility into outbound and live sales calls, but inbound coverage is messy — calls that hit voicemail or get bounced never make it into the platform, and the data set is incomplete.

Marlie AI fills the inbound gap. Every inbound call is answered, qualified, and pushed into Gong as a recorded, transcribed conversation linked to the right Account, Contact, and Opportunity. Your revenue intelligence finally covers the full funnel — including the calls a human couldn't pick up.

What You Get with Marlie + Gong

Everything you need to connect your phone calls with Gong — fully automated, zero manual work.

Inbound Call Capture

Every inbound call Marlie handles is recorded, transcribed, and uploaded to Gong as a first-class call record.

Transcript & Speaker Tracking

Marlie pushes timestamped transcripts with separate speaker tracks so Gong's analysis engine can score the conversation accurately.

Account & Contact Linking

Calls are matched to the right Gong Account, Contact, and Opportunity by phone, email, and CRM lookup before upload.

Outcome & Disposition Tagging

Marlie tags each call with the qualified outcome — meeting booked, transferred, no fit — so Gong reporting reflects real funnel stages.

After-Hours Coverage

Inbound calls outside business hours are still captured and pushed into Gong, closing the after-hours visibility gap.

Real-Time Sync

Calls land in Gong within minutes of completion so coaching, alerts, and deal reviews stay current.

How It Works

Get up and running with Gong in minutes — no coding required.

1

Connect Gong

Authenticate Gong from the Marlie dashboard via OAuth. Marlie uses the Gong API to upload calls, transcripts, and metadata.

2

Map Accounts & Outcomes

Define how Marlie matches callers to Gong Accounts and Contacts and which call outcomes map to which Gong dispositions.

3

Marlie Handles The Inbound Call

Inbound calls are answered, qualified, and routed. Marlie captures the structured outcome and the conversation audio.

4

Gong Picks Up The Conversation

Recording, transcript, and metadata are pushed into Gong, attached to the right Account, and ready for review and coaching.

Built for Real Scenarios

See how businesses use Marlie + Gong to capture more leads and streamline operations.

Inbound Sales Coverage

Scenario

An inside sales team uses Gong to coach reps but inbound calls outside core hours never make it in.

Outcome

Marlie covers after-hours and overflow inbound, pushes the calls into Gong with full transcripts, and managers coach on a complete data set.

Multi-Region Teams

Scenario

A SaaS company runs Gong globally but inbound calls in non-staffed regions go unanswered.

Outcome

Marlie answers inbound across regions, qualifies in the local language, and pushes the conversation into Gong attached to the right Opportunity.

Pipeline Hygiene

Scenario

A revenue team can't trust Gong reporting because inbound activity is undercounted.

Outcome

Marlie captures every inbound call, links it to the right Gong Account, and inbound activity volume in dashboards finally matches reality.

Frequently Asked Questions

Common questions about the Marlie AI + Gong integration.

Which Gong plans are supported?

Marlie works with Gong plans that include API access for call uploads — typically Gong's revenue intelligence and platform tiers.

Can Marlie push inbound calls into Gong as recorded calls?

Yes. Marlie uses the Gong API to upload the audio, transcript, and metadata for each inbound call as a first-class Gong call record.

How does Marlie match calls to Gong Accounts and Contacts?

Marlie matches by phone and email against your CRM, then attaches the call to the right Gong Account, Contact, and Opportunity before upload.

Will Marlie create duplicate calls in Gong?

No. Marlie tags each upload with a unique call identifier so retries do not create duplicate records in Gong.

Can Marlie push qualified outcomes into Gong?

Yes. Marlie tags each call with a structured outcome — meeting booked, transferred, no fit — and you can map those to Gong dispositions.

Does this work for multilingual inbound?

Yes. Marlie supports dozens of languages and pushes transcripts to Gong in the original language so multi-region coverage stays accurate.

Ready to connect Marlie AI with Gong?

Eligible new customers get 14 days free. Add a card at checkout with $0 due today, then place your first real phone test minutes later.

What Our Customers Say

“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”

Texas de Brazil Steakhouse

“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”

Burning Rice Restaurant

“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”

SoHo Driving School

“Marlie has become an essential part of our customer service strategy across all our places.”

Weiman Maclise Restaurant Group

“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”

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    Marlie AI + Gong Integration | Push Inbound Call Intelligence Into Gong