vcita logo
Service Business Integration

Capture Every Client Call Into vcita

Marlie AI answers your calls 24/7, qualifies inquiries, books appointments, and pushes new clients into vcita so your scheduling, billing, and client management all stay in sync.

Phone coverage for service pros running on vcita

Phone coverage for service pros running on vcita

vcita is the operating system for service-based small businesses — appointments, payments, client portal, and CRM in one platform. The challenge is that solo owners and small teams are usually busy with the work itself when the phone rings.

Marlie AI gives every vcita customer a 24/7 receptionist. Calls are answered, qualified, and turned into vcita clients with appointments booked and notes attached — so service pros can focus on delivery while their schedule and CRM keep filling themselves.

What You Get with Marlie + vcita

Everything you need to connect your phone calls with vcita — fully automated, zero manual work.

24/7 Call Answering

Inbound calls are answered any time of day so service pros don't lose clients while they're with another customer.

Appointment Booking

Marlie books, reschedules, and cancels appointments respecting your vcita services, durations, and availability.

New Client Capture

New callers become vcita clients with name, phone, email, service requested, and call notes captured.

Existing Client Lookup

Returning clients are recognized so Marlie can speak to them by name and update their existing vcita record.

Payment & Quote Handling

Marlie can answer pricing and package questions and direct callers to your vcita payment links when they're ready.

Webhook & Zapier Sync

Until a public vcita API is available, Marlie syncs through vcita webhooks, Zapier, and scheduled CSV import.

How It Works

Get up and running with vcita in minutes — no coding required.

1

Forward Your Business Line

Forward your existing business number to Marlie. Set business hours, after-hours rules, and overflow logic.

2

Configure Services & Hours

Load your vcita services, durations, providers, and pricing so Marlie books appointments using your real availability.

3

Marlie Books Clients

Inbound callers are qualified, booked, and walked through any prep questions. Returning clients are recognized.

4

vcita Stays Updated

New clients, appointments, and notes flow into vcita through Zapier, webhook, or CSV — no manual entry from your phone.

Built for Real Scenarios

See how businesses use Marlie + vcita to capture more leads and streamline operations.

Solo Service Pros

Scenario

A massage therapist or coach is in session and can't take calls without breaking the appointment.

Outcome

Marlie answers, books the next opening, captures intake notes, and lands the new client in vcita while the session continues.

Multi-Provider Practices

Scenario

A small wellness practice with multiple providers needs to route calls to the right person without a front-desk receptionist.

Outcome

Marlie qualifies the call, picks the right provider based on service, books on the matching vcita calendar, and notifies the team.

After-Hours Inquiries

Scenario

Prospects call evenings and weekends to ask about pricing and availability, but the owner is off the clock.

Outcome

Marlie answers questions using your service catalog, books a consult or appointment, and creates the vcita client so morning is already booked.

Frequently Asked Questions

Common questions about the Marlie AI + vcita integration.

Does vcita have a public API for direct integration?

vcita does not currently publish a fully public API. Marlie integrates with vcita through Zapier, native webhooks, and scheduled CSV import so client and appointment data still flows in automatically.

Can Marlie book real appointments on my vcita calendar?

Yes. Marlie checks availability and books appointments through your connected scheduling layer so vcita stays the source of truth for your calendar.

Will Marlie create duplicate clients in vcita?

Marlie matches callers by phone and email before creating a record, so returning clients update their existing vcita profile instead of duplicating.

Can Marlie quote my services on the phone?

Yes. Load your service catalog, packages, and pricing, and Marlie will quote callers using your exact pricing logic.

How are after-hours calls handled?

Off-hours and weekend calls are handled the same way as business hours: Marlie qualifies, books, and captures notes so no urgent service request is missed.

Can Marlie hand off to a human if needed?

Yes. Callers can press a key or ask to speak to a person and Marlie will warm-transfer to the owner or staff during business hours.

Other Integrations

Marlie AI connects with more than just vcita. Explore our other integrations.

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HubSpot

CRM

Housecall Pro logo

Housecall Pro

Field Service

Jobber logo

Jobber

Field Service CRM

Google Voice logo

Google Voice

Phone

OpenPhone logo

OpenPhone

Phone Connectivity

Gmail logo

Gmail

Email

Outlook logo

Outlook

Email

Google Calendar logo

Google Calendar

Calendar

Calendly logo

Calendly

Calendar

Slack logo

Slack

Notifications

Microsoft Teams logo

Microsoft Teams

Notifications

Discord logo

Discord

Notifications

Telegram logo

Telegram

Notifications

WhatsApp logo

WhatsApp

Notifications

ServiceTitan logo

ServiceTitan

CRM & Data

Google Sheets logo

Google Sheets

CRM & Data

Microsoft Excel logo

Microsoft Excel

CRM & Data

Shopmonkey logo

Shopmonkey

CRM & Data

Buildium logo

Buildium

CRM & Data

Shopify logo

Shopify

CRM & Data

Zapier logo

Zapier

Automation

Stripe logo

Stripe

Payments

Square logo

Square

Payments

Square Appointments logo

Square Appointments

Payments

Salesforce logo

Salesforce

CRM

Pipedrive logo

Pipedrive

CRM

Zoho CRM logo

Zoho CRM

CRM

Follow Up Boss logo

Follow Up Boss

Real Estate CRM

Close logo

Close

CRM

Dubsado logo

Dubsado

CRM

Circle logo

Circle

Community

HoneyBook logo

HoneyBook

CRM

Keap logo

Keap

CRM & Automation

kvCore logo

kvCore

Real Estate CRM

17hats logo

17hats

Creative Business CRM

AccuLynx logo

AccuLynx

Field Service CRM

Act! logo

Act!

CRM

Actionstep logo

Actionstep

Legal CRM

Affinity logo

Affinity

CRM

AFrame logo

AFrame

Creative Business CRM

AgencyZoom logo

AgencyZoom

Insurance CRM

AgentLocator logo

AgentLocator

Real Estate CRM

Agile CRM logo

Agile CRM

CRM

Arbox logo

Arbox

Fitness & Studio CRM

Assembly logo

Assembly

CRM

Attio logo

Attio

CRM

Autotask logo

Autotask

Field Service CRM

Axonaut logo

Axonaut

Business Management

Bark logo

Bark

Lead Generation

Beacon logo

Beacon

Credit Repair CRM

Bigin by Zoho CRM logo

Bigin by Zoho CRM

CRM

Bitrix24 logo

Bitrix24

CRM

BONZO logo

BONZO

CRM

BoomTown logo

BoomTown

Real Estate CRM

Booqable logo

Booqable

Business Management

Brivity logo

Brivity

Real Estate CRM

BrokerEngine logo

BrokerEngine

Mortgage CRM

Builder Prime logo

Builder Prime

Field Service CRM

Bullhorn logo

Bullhorn

Recruitment CRM

Capsule CRM logo

Capsule CRM

CRM

CASEpeer logo

CASEpeer

Legal CRM

CINC logo

CINC

Real Estate CRM

Clientify logo

Clientify

CRM

Clio logo

Clio

Legal CRM

Cloze logo

Cloze

CRM

Compass logo

Compass

Real Estate CRM

ConnectWise Manage logo

ConnectWise Manage

Field Service CRM

Copper logo

Copper

CRM

Credit Repair Cloud logo

Credit Repair Cloud

Credit Repair CRM

Curb Hero logo

Curb Hero

Real Estate CRM

Daylite logo

Daylite

CRM

DisputeFox logo

DisputeFox

Credit Repair CRM

Dotloop logo

Dotloop

Real Estate CRM

DripJobs logo

DripJobs

Field Service CRM

EZLynx logo

EZLynx

Insurance CRM

FieldPulse logo

FieldPulse

Field Service CRM

Finmo logo

Finmo

Mortgage CRM

folk logo

folk

CRM

Freshsales Classic logo

Freshsales Classic

CRM

Freshsales Suite logo

Freshsales Suite

CRM

Gong logo

Gong

Sales Intelligence

Gymdesk logo

Gymdesk

Fitness & Studio CRM

GymMaster logo

GymMaster

Fitness & Studio CRM

Holded logo

Holded

Business Management

IDX Leads logo

IDX Leads

Real Estate CRM

iHomefinder logo

iHomefinder

Real Estate CRM

Insightly logo

Insightly

CRM

Jackrabbit Class logo

Jackrabbit Class

Fitness & Studio CRM

JobAdder logo

JobAdder

Recruitment CRM

JobNimbus logo

JobNimbus

Field Service CRM

Keystone Academic Solutions logo

Keystone Academic Solutions

Education CRM

Kommo logo

Kommo

CRM

Keller Williams Command logo

Keller Williams Command

Real Estate CRM

Lasso CRM logo

Lasso CRM

Homebuilder CRM

Lawmatics logo

Lawmatics

Legal CRM

LeadSimple logo

LeadSimple

Lead Generation

LeadSquared logo

LeadSquared

CRM

Leap CRM logo

Leap CRM

Field Service CRM

Less Annoying CRM logo

Less Annoying CRM

CRM

Levitate logo

Levitate

Customer Communications

Little Green Light logo

Little Green Light

Community & Nonprofit CRM

Lofty logo

Lofty

Real Estate CRM

Luxury Presence logo

Luxury Presence

Real Estate CRM

MaidCentral logo

MaidCentral

Field Service CRM

Markate logo

Markate

Field Service CRM

MarketSharp logo

MarketSharp

Field Service CRM

Meet Alfred logo

Meet Alfred

Customer Communications

Method CRM logo

Method CRM

CRM

Microsoft Dynamics 365 logo

Microsoft Dynamics 365

CRM

mloflo logo

mloflo

Mortgage CRM

MOCO logo

MOCO

Business Management

Mojo logo

Mojo

Customer Communications

Moxie logo

Moxie

Customer Communications

My Music Staff logo

My Music Staff

Creative Business CRM

myRealPage logo

myRealPage

Real Estate CRM

NationBuilder logo

NationBuilder

Community & Nonprofit CRM

NeonCRM logo

NeonCRM

Community & Nonprofit CRM

NetHunt CRM logo

NetHunt CRM

CRM

NetSuite logo

NetSuite

Business Management

noCRM.io logo

noCRM.io

CRM

Nutshell logo

Nutshell

CRM

Odoo CRM logo

Odoo CRM

Business Management

Odoo ERP Self Hosted logo

Odoo ERP Self Hosted

Business Management

OfficeRnD logo

OfficeRnD

Coworking CRM

OnePageCRM logo

OnePageCRM

CRM

OrbisX logo

OrbisX

Field Service CRM

Outseta logo

Outseta

Community & Nonprofit CRM

Pipeline CRM logo

Pipeline CRM

CRM

PracticePanther logo

PracticePanther

Legal CRM

PropertyRadar logo

PropertyRadar

Lead Generation

PushPress logo

PushPress

Fitness & Studio CRM

Ramsey Pro Portal logo

Ramsey Pro Portal

Real Estate CRM

Real Geeks logo

Real Geeks

Real Estate CRM

RealScout logo

RealScout

Real Estate CRM

Recruit CRM logo

Recruit CRM

Recruitment CRM

Redtail CRM logo

Redtail CRM

Wealth Management CRM

RepairShopr logo

RepairShopr

Field Service CRM

REsimpli logo

REsimpli

Lead Generation

respond.io logo

respond.io

Customer Communications

Rex logo

Rex

Real Estate CRM

Salesmate logo

Salesmate

CRM

ServiceM8 logo

ServiceM8

Field Service CRM

Sierra Interactive logo

Sierra Interactive

Real Estate CRM

Spark Membership logo

Spark Membership

Fitness & Studio CRM

Streak logo

Streak

CRM

Studio Pro logo

Studio Pro

Creative Business CRM

SugarAI logo

SugarAI

CRM

Superchat logo

Superchat

Customer Communications

Syncro logo

Syncro

Field Service CRM

Teamleader Focus logo

Teamleader Focus

Business Management

Thryv logo

Thryv

CRM

Time To Pet logo

Time To Pet

Pet Care CRM

Tint Wiz logo

Tint Wiz

Field Service CRM

Urable logo

Urable

Auto Detailing CRM

Virtuous logo

Virtuous

Community & Nonprofit CRM

Vitally logo

Vitally

CRM

VSCO Workspace logo

VSCO Workspace

Creative Business CRM

Wealthbox logo

Wealthbox

Wealth Management CRM

WellnessLiving logo

WellnessLiving

Fitness & Studio CRM

WhatConverts logo

WhatConverts

Lead Generation

Wise Agent logo

Wise Agent

Real Estate CRM

Wodify Core logo

Wodify Core

Fitness & Studio CRM

Zendesk Sell logo

Zendesk Sell

CRM

Zillow Tech Connect logo

Zillow Tech Connect

Lead Generation

Ready to connect Marlie AI with vcita?

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What Our Customers Say

Marlie has dramatically improved our reservation process, reducing missed calls by 40%.

Texas de Brazil Steakhouse

Our takeout orders increased by 25% since implementing Marlie to handle busy call times.

Burning Rice Restaurant

Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.

SoHo Driving School

Marlie has become an essential part of our customer service strategy across all our places.

Weiman Maclise Restaurant Group

The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.

Restaurant Powered by Shopify
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    Marlie AI + vcita Integration | AI Receptionist For Service Businesses & Solo Pros