Workplace Engagement Integration

Turn Every Call Into An Assembly Workflow Event

Marlie AI answers inbound calls, captures the request, routes it to the right team, and pushes structured events into Assembly so your workflows and recognitions trigger automatically.

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Phone events, plugged into your Assembly workflows

Assembly is where your team's recognitions, workflows, and operational requests live. The catch is that a lot of work still starts on the phone — and those calls rarely make it into Assembly cleanly.

Marlie AI bridges the gap. Inbound calls are answered, the request is qualified and structured, and the right Assembly workflow is triggered — whether that's a peer recognition, an internal request, an HR question, or a simple acknowledgement. Assembly stays the system of record, but the phone stops being a black hole.

What You Get with Marlie + Assembly

Everything you need to connect your phone calls with Assembly — fully automated, zero manual work.

Auto-Capture Workflow Events

Every inbound call becomes a structured Assembly workflow event with name, request type, and details from the conversation.

Smart Routing

Marlie routes calls to the right team — HR, IT, ops, or recognitions — based on the call intent, with full context attached.

Recognition Capture

Verbal shout-outs and peer recognitions captured by Marlie are pushed into Assembly so they appear in the team feed.

Conversation Notes

Full call summary and transcript are attached to the Assembly event so the receiving team has full context.

Custom Workflow Mapping

Map call intents to specific Assembly workflows — internal requests, time-off, HR questions — with a visual mapping editor.

Real-Time Sync

Workflow events appear in Assembly within seconds of the call ending — no batch processing, no delays.

How It Works

Get up and running with Assembly in minutes — no coding required.

Connect Assembly

Authenticate Assembly from the Marlie dashboard via the Assembly API. Pull your workflows, channels, and team structure.

Map Intents To Workflows

Choose which call intents trigger which Assembly workflows, and which teams or channels receive each event.

Marlie Answers & Structures

Inbound calls are answered 24/7. Marlie identifies the request, structures it, and prepares the right Assembly event.

Assembly Workflows Fire

Events hit Assembly with the right structure, the right workflow runs, and the right team picks it up — automatically.

Built for Real Scenarios

See how businesses use Marlie + Assembly to capture more leads and streamline operations.

Internal Operations Hotline

Scenario

A growing company has an internal phone line for ops requests but no consistent way to log them in Assembly.

Outcome

Marlie answers every call, captures the request, and creates a structured Assembly event routed to the right ops team — no missed requests.

HR & People Team Coverage

Scenario

An HR team gets calls from employees outside of standard hours and can't keep up.

Outcome

Marlie answers, qualifies the question, captures sensitive context, and creates a private HR event in Assembly for follow-up.

Peer Recognition By Phone

Scenario

Field teams want to recognize teammates but rarely log into Assembly to post a shout-out.

Outcome

Marlie captures verbal shout-outs by phone, structures them, and posts the recognition into Assembly so the team feed stays alive.

Frequently Asked Questions

Common questions about the Marlie AI + Assembly integration.

Which Assembly plans work with Marlie?

Any Assembly plan with API access works. You authenticate once from the Marlie dashboard and pick which workflows and channels Marlie can trigger.

Can Marlie trigger specific Assembly workflows?

Yes. You map call intents to Assembly workflows in the Marlie dashboard. Different call types fire different workflows automatically.

Will Marlie post into the wrong Assembly channel?

No. Channel routing is configured per intent. Sensitive intents — HR, payroll, internal escalations — go to private channels you choose.

Can Marlie capture peer recognitions verbally?

Yes. Marlie can capture verbal shout-outs and peer recognitions by phone and post them into Assembly so the team feed reflects them.

How are sensitive HR calls handled?

You can mark certain intents as sensitive — Marlie still captures structured details but routes them privately to designated HR contacts in Assembly.

Are call recordings stored in Assembly?

Transcripts and summaries are written to the Assembly event. Full recordings stay in Marlie and are linked from the event note.

Other Integrations

Marlie AI connects with more than just Assembly. Explore our other integrations.

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myRealPage

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What Our Customers Say

“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
Texas de Brazil Steakhouse

“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
Burning Rice Restaurant

“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
SoHo Driving School

“Marlie has become an essential part of our customer service strategy across all our places.”
Weiman Maclise Restaurant Group

“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
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Turn Every Call Into An Assembly Workflow Event

Phone events, plugged into your Assembly workflows

What You Get with Marlie + Assembly

Auto-Capture Workflow Events

Smart Routing

Recognition Capture

Conversation Notes

Custom Workflow Mapping

Real-Time Sync

How It Works

Connect Assembly

Map Intents To Workflows

Marlie Answers & Structures

Assembly Workflows Fire

Built for Real Scenarios

Internal Operations Hotline

HR & People Team Coverage

Peer Recognition By Phone

Frequently Asked Questions

Which Assembly plans work with Marlie?

Can Marlie trigger specific Assembly workflows?

Will Marlie post into the wrong Assembly channel?

Can Marlie capture peer recognitions verbally?

How are sensitive HR calls handled?

Are call recordings stored in Assembly?

Other Integrations

HubSpot

Housecall Pro

Jobber

Google Voice

OpenPhone

Gmail

Outlook

Google Calendar

Calendly

Slack

Microsoft Teams

Discord

Telegram

WhatsApp

ServiceTitan

Google Sheets

Microsoft Excel

Shopmonkey

Buildium

Shopify

Zapier

Stripe

Square

Square Appointments

Salesforce

Pipedrive

Zoho CRM

Follow Up Boss

Close

Dubsado

Circle

HoneyBook

Keap

kvCore

17hats

AccuLynx

Act!

Actionstep

Affinity

AFrame

AgencyZoom

AgentLocator

Agile CRM

Arbox

Attio

Autotask

Axonaut

Bark

Beacon

Bigin by Zoho CRM

Bitrix24

BONZO

BoomTown

Booqable