Turn Every Call Into An Assembly Workflow Event
Marlie AI answers inbound calls, captures the request, routes it to the right team, and pushes structured events into Assembly so your workflows and recognitions trigger automatically.
Phone events, plugged into your Assembly workflows
Assembly is where your team's recognitions, workflows, and operational requests live. The catch is that a lot of work still starts on the phone — and those calls rarely make it into Assembly cleanly.
Marlie AI bridges the gap. Inbound calls are answered, the request is qualified and structured, and the right Assembly workflow is triggered — whether that's a peer recognition, an internal request, an HR question, or a simple acknowledgement. Assembly stays the system of record, but the phone stops being a black hole.
Also useful: CRM and Zapier integrations.
What You Get with Marlie + Assembly
Everything you need to connect your phone calls with Assembly — fully automated, zero manual work.
Auto-Capture Workflow Events
Every inbound call becomes a structured Assembly workflow event with name, request type, and details from the conversation.
Smart Routing
Marlie routes calls to the right team — HR, IT, ops, or recognitions — based on the call intent, with full context attached.
Recognition Capture
Verbal shout-outs and peer recognitions captured by Marlie are pushed into Assembly so they appear in the team feed.
Conversation Notes
Full call summary and transcript are attached to the Assembly event so the receiving team has full context.
Custom Workflow Mapping
Map call intents to specific Assembly workflows — internal requests, time-off, HR questions — with a visual mapping editor.
Real-Time Sync
Workflow events appear in Assembly within seconds of the call ending — no batch processing, no delays.
How It Works
Get up and running with Assembly in minutes — no coding required.
Connect Assembly
Authenticate Assembly from the Marlie dashboard via the Assembly API. Pull your workflows, channels, and team structure.
Map Intents To Workflows
Choose which call intents trigger which Assembly workflows, and which teams or channels receive each event.
Marlie Answers & Structures
Inbound calls are answered 24/7. Marlie identifies the request, structures it, and prepares the right Assembly event.
Assembly Workflows Fire
Events hit Assembly with the right structure, the right workflow runs, and the right team picks it up — automatically.
Built for Real Scenarios
See how businesses use Marlie + Assembly to capture more leads and streamline operations.
Internal Operations Hotline
A growing company has an internal phone line for ops requests but no consistent way to log them in Assembly.
Marlie answers every call, captures the request, and creates a structured Assembly event routed to the right ops team — no missed requests.
HR & People Team Coverage
An HR team gets calls from employees outside of standard hours and can't keep up.
Marlie answers, qualifies the question, captures sensitive context, and creates a private HR event in Assembly for follow-up.
Peer Recognition By Phone
Field teams want to recognize teammates but rarely log into Assembly to post a shout-out.
Marlie captures verbal shout-outs by phone, structures them, and posts the recognition into Assembly so the team feed stays alive.
Frequently Asked Questions
Common questions about the Marlie AI + Assembly integration.
Which Assembly plans work with Marlie?
Can Marlie trigger specific Assembly workflows?
Will Marlie post into the wrong Assembly channel?
Can Marlie capture peer recognitions verbally?
How are sensitive HR calls handled?
Are call recordings stored in Assembly?
Related Integrations
Marlie AI connects with more than just Assembly. Here are a few closely related tools, or browse the full integrations catalog.
Ready to connect Marlie AI with Assembly?
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What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
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