Add Voice To Your Superchat Inbox
Marlie AI answers every inbound phone call, qualifies the contact, and pushes the conversation into Superchat alongside your WhatsApp, SMS, and chat threads — 24/7.
Voice as a first-class channel inside Superchat
Superchat brings WhatsApp, SMS, Instagram, and other messaging channels into one shared inbox. The blind spot for most teams is voice — phones ring outside business hours, calls go to voicemail, and the context never makes it back to the same inbox the team works in every day.
Marlie AI fills that gap. Inbound calls are answered, qualified, and pushed into Superchat as contacts and conversation threads, with the transcript and summary attached. Your team handles voice, WhatsApp, and SMS from one place, with the same context and the same follow-up rules.
What You Get with Marlie + Superchat
Everything you need to connect your phone calls with Superchat — fully automated, zero manual work.
Voice-To-Inbox Conversations
Every phone call appears in Superchat as a conversation thread with the transcript and summary so agents can pick up where Marlie left off.
Auto-Create Contacts
Inbound callers become Superchat contacts with phone, email, and qualification data pre-filled — ready for follow-up via any channel.
Channel-Aware Handoff
Marlie hands off to a human via the right channel — WhatsApp callback, SMS, or live chat — based on the caller's preference.
Smart Deduplication
Returning callers are matched to existing Superchat contacts so a phone call adds to the same thread as their WhatsApp history.
Multilingual Coverage
Marlie handles dozens of languages — including German — and pushes the conversation into Superchat in your team's working language.
After-Hours Coverage
Calls at night and on weekends get answered, qualified, and staged as Superchat conversations for the team to pick up in the morning.
How It Works
Get up and running with Superchat in minutes — no coding required.
Connect Superchat
Once Superchat exposes a public API, Marlie connects directly. Today, calls flow into Superchat through Zapier and webhook automation.
Map Channels & Workflows
Decide how voice conversations show up in your Superchat inbox, which team they're assigned to, and which channel handles human handoff.
Marlie Answers Every Call
Inbound calls are answered 24/7. Marlie qualifies the caller and resolves what it can without escalation.
Conversation Lands In Superchat
Every call appears in your Superchat inbox as a contact and conversation — fully searchable and ready for human follow-up.
Built for Real Scenarios
See how businesses use Marlie + Superchat to capture more leads and streamline operations.
Omnichannel Sales & Support
A DACH-based business handles WhatsApp and SMS in Superchat but voice lives in a separate phone system.
Marlie answers calls and pushes them into Superchat as contacts and threads so the same team works every channel from one place.
After-Hours Voice Coverage
Customer service is Mon–Fri 9–5 but customers still call evenings and weekends.
Marlie handles common questions, captures the rest as a Superchat thread, and hands off to the team for morning follow-up.
Cross-Channel Lead Tracking
A campaign drives both calls and WhatsApp messages, but contacts don't get matched across channels.
Marlie matches callers against existing Superchat contacts so a single lead's voice and chat history live on the same record.
Frequently Asked Questions
Common questions about the Marlie AI + Superchat integration.
Does Superchat have a public API?
How does Marlie connect to Superchat today?
Does Marlie support German?
Will Marlie create duplicate contacts?
Can Marlie hand off to a live agent on WhatsApp?
Are call recordings stored in Superchat?
Related Integrations
Marlie AI connects with more than just Superchat. Here are a few closely related tools, or browse the full integrations catalog.
Ready to connect Marlie AI with Superchat?
Eligible new customers get 14 days free. Add a card at checkout with $0 due today, then place your first real phone test minutes later.
What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.
