Add Voice To Your Superchat Inbox
Marlie AI answers every inbound phone call, qualifies the contact, and pushes the conversation into Superchat alongside your WhatsApp, SMS, and chat threads — 24/7.
Voice as a first-class channel inside Superchat
Superchat brings WhatsApp, SMS, Instagram, and other messaging channels into one shared inbox. The blind spot for most teams is voice — phones ring outside business hours, calls go to voicemail, and the context never makes it back to the same inbox the team works in every day.
Marlie AI fills that gap. Inbound calls are answered, qualified, and pushed into Superchat as contacts and conversation threads, with the transcript and summary attached. Your team handles voice, WhatsApp, and SMS from one place, with the same context and the same follow-up rules.
What You Get with Marlie + Superchat
Everything you need to connect your phone calls with Superchat — fully automated, zero manual work.
Voice-To-Inbox Conversations
Every phone call appears in Superchat as a conversation thread with the transcript and summary so agents can pick up where Marlie left off.
Auto-Create Contacts
Inbound callers become Superchat contacts with phone, email, and qualification data pre-filled — ready for follow-up via any channel.
Channel-Aware Handoff
Marlie hands off to a human via the right channel — WhatsApp callback, SMS, or live chat — based on the caller's preference.
Smart Deduplication
Returning callers are matched to existing Superchat contacts so a phone call adds to the same thread as their WhatsApp history.
Multilingual Coverage
Marlie handles dozens of languages — including German — and pushes the conversation into Superchat in your team's working language.
After-Hours Coverage
Calls at night and on weekends get answered, qualified, and staged as Superchat conversations for the team to pick up in the morning.
How It Works
Get up and running with Superchat in minutes — no coding required.
Connect Superchat
Once Superchat exposes a public API, Marlie connects directly. Today, calls flow into Superchat through Zapier and webhook automation.
Map Channels & Workflows
Decide how voice conversations show up in your Superchat inbox, which team they're assigned to, and which channel handles human handoff.
Marlie Answers Every Call
Inbound calls are answered 24/7. Marlie qualifies the caller and resolves what it can without escalation.
Conversation Lands In Superchat
Every call appears in your Superchat inbox as a contact and conversation — fully searchable and ready for human follow-up.
Built for Real Scenarios
See how businesses use Marlie + Superchat to capture more leads and streamline operations.
Omnichannel Sales & Support
A DACH-based business handles WhatsApp and SMS in Superchat but voice lives in a separate phone system.
Marlie answers calls and pushes them into Superchat as contacts and threads so the same team works every channel from one place.
After-Hours Voice Coverage
Customer service is Mon–Fri 9–5 but customers still call evenings and weekends.
Marlie handles common questions, captures the rest as a Superchat thread, and hands off to the team for morning follow-up.
Cross-Channel Lead Tracking
A campaign drives both calls and WhatsApp messages, but contacts don't get matched across channels.
Marlie matches callers against existing Superchat contacts so a single lead's voice and chat history live on the same record.
Frequently Asked Questions
Common questions about the Marlie AI + Superchat integration.
Does Superchat have a public API?
How does Marlie connect to Superchat today?
Does Marlie support German?
Will Marlie create duplicate contacts?
Can Marlie hand off to a live agent on WhatsApp?
Are call recordings stored in Superchat?
Other Integrations
Marlie AI connects with more than just Superchat. Explore our other integrations.
HubSpot
CRM
Housecall Pro
Field Service
Jobber
Field Service CRM
Google Voice
Phone
OpenPhone
Phone Connectivity
Gmail
Outlook
Google Calendar
Calendar
Calendly
Calendar
Slack
Notifications
Microsoft Teams
Notifications
Discord
Notifications
Telegram
Notifications
Notifications
ServiceTitan
CRM & Data
Google Sheets
CRM & Data
Microsoft Excel
CRM & Data
Shopmonkey
CRM & Data
Buildium
CRM & Data
Shopify
CRM & Data
Zapier
Automation
Stripe
Payments
Square
Payments
Square Appointments
Payments
Salesforce
CRM
Pipedrive
CRM
Zoho CRM
CRM
Follow Up Boss
Real Estate CRM
Close
CRM
Dubsado
CRM
Circle
Community
HoneyBook
CRM
Keap
CRM & Automation
kvCore
Real Estate CRM
17hats
Creative Business CRM
AccuLynx
Field Service CRM
Act!
CRM
Actionstep
Legal CRM
Affinity
CRM
AFrame
Creative Business CRM
AgencyZoom
Insurance CRM
AgentLocator
Real Estate CRM
Agile CRM
CRM
Arbox
Fitness & Studio CRM
Assembly
CRM
Attio
CRM
Autotask
Field Service CRM
Axonaut
Business Management
Bark
Lead Generation
Beacon
Credit Repair CRM
Bigin by Zoho CRM
CRM
Bitrix24
CRM
BONZO
CRM
BoomTown
Real Estate CRM
Booqable
Business Management
Brivity
Real Estate CRM
BrokerEngine
Mortgage CRM
Builder Prime
Field Service CRM
Bullhorn
Recruitment CRM
Capsule CRM
CRM
CASEpeer
Legal CRM
CINC
Real Estate CRM
Clientify
CRM
Clio
Legal CRM
Cloze
CRM
Compass
Real Estate CRM
ConnectWise Manage
Field Service CRM
Copper
CRM
Credit Repair Cloud
Credit Repair CRM
Curb Hero
Real Estate CRM
Daylite
CRM
DisputeFox
Credit Repair CRM
Dotloop
Real Estate CRM
DripJobs
Field Service CRM
EZLynx
Insurance CRM
FieldPulse
Field Service CRM
Finmo
Mortgage CRM
folk
CRM
Freshsales Classic
CRM
Freshsales Suite
CRM
Gong
Sales Intelligence
Gymdesk
Fitness & Studio CRM
GymMaster
Fitness & Studio CRM
Holded
Business Management
IDX Leads
Real Estate CRM
iHomefinder
Real Estate CRM
Insightly
CRM
Jackrabbit Class
Fitness & Studio CRM
JobAdder
Recruitment CRM
JobNimbus
Field Service CRM
Keystone Academic Solutions
Education CRM
Kommo
CRM
Keller Williams Command
Real Estate CRM
Lasso CRM
Homebuilder CRM
Lawmatics
Legal CRM
LeadSimple
Lead Generation
LeadSquared
CRM
Leap CRM
Field Service CRM
Less Annoying CRM
CRM
Levitate
Customer Communications
Little Green Light
Community & Nonprofit CRM
Lofty
Real Estate CRM
Luxury Presence
Real Estate CRM
MaidCentral
Field Service CRM
Markate
Field Service CRM
MarketSharp
Field Service CRM
Meet Alfred
Customer Communications
Method CRM
CRM
Microsoft Dynamics 365
CRM
mloflo
Mortgage CRM
MOCO
Business Management
Mojo
Customer Communications
Moxie
Customer Communications
My Music Staff
Creative Business CRM
myRealPage
Real Estate CRM
NationBuilder
Community & Nonprofit CRM
NeonCRM
Community & Nonprofit CRM
NetHunt CRM
CRM
NetSuite
Business Management
noCRM.io
CRM
Nutshell
CRM
Odoo CRM
Business Management
Odoo ERP Self Hosted
Business Management
OfficeRnD
Coworking CRM
OnePageCRM
CRM
OrbisX
Field Service CRM
Outseta
Community & Nonprofit CRM
Pipeline CRM
CRM
PracticePanther
Legal CRM
PropertyRadar
Lead Generation
PushPress
Fitness & Studio CRM
Ramsey Pro Portal
Real Estate CRM
Real Geeks
Real Estate CRM
RealScout
Real Estate CRM
Recruit CRM
Recruitment CRM
Redtail CRM
Wealth Management CRM
RepairShopr
Field Service CRM
REsimpli
Lead Generation
respond.io
Customer Communications
Rex
Real Estate CRM
Salesmate
CRM
ServiceM8
Field Service CRM
Sierra Interactive
Real Estate CRM
Spark Membership
Fitness & Studio CRM
Streak
CRM
Studio Pro
Creative Business CRM
SugarAI
CRM
Syncro
Field Service CRM
Teamleader Focus
Business Management
Thryv
CRM
Time To Pet
Pet Care CRM
Tint Wiz
Field Service CRM
Urable
Auto Detailing CRM
vcita
CRM
Virtuous
Community & Nonprofit CRM
Vitally
CRM
VSCO Workspace
Creative Business CRM
Wealthbox
Wealth Management CRM
WellnessLiving
Fitness & Studio CRM
WhatConverts
Lead Generation
Wise Agent
Real Estate CRM
Wodify Core
Fitness & Studio CRM
Zendesk Sell
CRM
Zillow Tech Connect
Lead Generation
Ready to connect Marlie AI with Superchat?
Start your free trial today. Set up in minutes, no credit card required.
What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
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