Lofty logo
Real Estate CRM Integration

Never Miss A Real Estate Lead — Synced To Lofty

Marlie AI answers every buyer and seller call 24/7, qualifies the lead, and pushes it into Lofty with the right source, tags, and smart plan attached — even after hours.

Phone-first lead capture for teams running on Lofty

Phone-first lead capture for teams running on Lofty

Lofty (formerly Chime) is the CRM and lead engine for thousands of real estate teams. The leak in most operations is still phone calls — sign calls at 9 PM, ad calls during a showing, sphere referrals while you're driving. Those calls don't make it into Lofty, and the lead goes cold.

Marlie AI gives Lofty a 24/7 phone front-door. Every inbound call is answered, qualified for buyer or seller intent, and pushed back into Lofty with source attribution, price range, and timeline captured. Today the connection is wired through Zapier and webhooks — a direct Lofty integration is on our roadmap.

What You Get with Marlie + Lofty

Everything you need to connect your phone calls with Lofty — fully automated, zero manual work.

Auto-Create Leads

Every inbound call creates a Lofty Lead with name, phone, email, price range, and whether they're buying or selling.

Smart Plan Triggering

Marlie tags new Leads so the right Lofty smart plan kicks off automatically based on buyer, seller, or renter intent.

Source Attribution

Calls inherit the right source — Zillow, Realtor.com, sign call, sphere — for clean reporting on what your marketing actually produces.

Call Notes On The Lead

Full call summary, transcript, and link to the recording attached to the Lofty Lead so your agent is ready before calling back.

Agent Routing

New Leads can be assigned to the right agent based on geography, lead type, or your existing Lofty round-robin.

Showing & Callback Booking

Marlie can book showings and callbacks, create tasks on the Lead, and notify the assigned agent in real time.

How It Works

Get up and running with Lofty in minutes — no coding required.

1

Connect Lofty Via Zapier Or Webhook

Wire Marlie to Lofty using a Zapier connector or a custom webhook. A direct Lofty integration is on our roadmap.

2

Map Smart Plans & Tags

Choose which Lofty smart plans Marlie should trigger for buyers, sellers, and renters, and which tags get applied.

3

Marlie Answers 24/7

Inbound sign calls, web lead calls, and sphere calls are all answered. Marlie qualifies price range, timeline, and location.

4

Lofty Fires Follow-Up

A new Lead appears in Lofty, the smart plan kicks off, the assigned agent is notified, and follow-up starts immediately.

Built for Real Scenarios

See how businesses use Marlie + Lofty to capture more leads and streamline operations.

After-Hours Sign Calls

Scenario

A buyer drives by a yard sign at 9 PM and calls. The listing agent is off the clock.

Outcome

Marlie answers, captures buyer qualification, creates a Lofty Lead with Sign Call source, and triggers the buyer smart plan so morning follow-up is ready to go.

Team Lead Distribution

Scenario

A growing team needs every inbound call to land on an agent, with full notes, in real time.

Outcome

Marlie creates the Lead in Lofty, attaches the call summary, and lets the team's existing routing rules fairly distribute the warm lead.

ISA Augmentation

Scenario

A team pays an internal ISA tens of thousands a year to handle first-touch qualification.

Outcome

Marlie covers off-hours and overflow qualification, and the ISA focuses their day on conversion calls with warm, pre-qualified Lofty Leads.

Frequently Asked Questions

Common questions about the Marlie AI + Lofty integration.

Does Lofty have a public API for direct integration?

Lofty does not currently publish a public, self-serve developer API. Today we connect via Zapier or custom webhooks; a direct integration is on our roadmap.

How does Marlie connect to Lofty in the meantime?

Through Zapier connectors or webhook-based lead intake. Marlie pushes the qualified call into Lofty as a new Lead with notes and source attribution.

Will Marlie duplicate Leads already in Lofty?

Marlie checks for existing Leads by phone and email before creating new ones, and writes the call as a note on the existing Lead when there's a match.

Can Marlie book showings on a listing?

Yes. Marlie can check availability, book showings on your calendar, and create a task on the Lofty Lead so your agent has everything ready.

Does this work for buyer, seller, and renter leads?

Yes. You can configure separate flows and Lofty smart plans for buyers, sellers, and renters so each call is routed and nurtured correctly.

Can Marlie handle Spanish-speaking callers?

Yes. Marlie supports dozens of languages, and the Lofty Lead is created with a note on the preferred language so your agent can follow up in kind.

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Marlie AI connects with more than just Lofty. Explore our other integrations.

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What Our Customers Say

Marlie has dramatically improved our reservation process, reducing missed calls by 40%.

Texas de Brazil Steakhouse

Our takeout orders increased by 25% since implementing Marlie to handle busy call times.

Burning Rice Restaurant

Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.

SoHo Driving School

Marlie has become an essential part of our customer service strategy across all our places.

Weiman Maclise Restaurant Group

The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.

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    Marlie AI + Lofty Integration | AI Receptionist For Real Estate Teams