Email Integration

Call Summaries Delivered Straight to Your Outlook Inbox

Marlie AI handles every inbound call and sends a structured summary to Microsoft Outlook — caller details, intent, and recommended next steps — the moment each call ends.

Start Free Trial Listen to Demos

Keep your call intelligence in Outlook

Microsoft Outlook is where your team lives — email, calendar, and tasks all in one place. But calls have always been a gap: handled verbally, noted inconsistently, and too often forgotten.

Marlie AI closes that gap by turning every call into a structured Outlook email. Your inbox becomes a real-time log of every conversation — searchable, shareable, and connected to the rest of your Microsoft 365 workflow.

What You Get with Marlie + Outlook

Everything you need to connect your phone calls with Outlook — fully automated, zero manual work.

Instant Call Summaries

Receive a formatted Outlook email after every call with caller name, number, reason for calling, and key takeaways captured by Marlie.

Full Transcript Delivery

Attach complete call transcripts to each summary so your team has a verbatim record for compliance or reference.

Priority Lead Alerts

High-value leads trigger immediate Outlook notifications so sales reps can follow up while the caller is still engaged.

Smart Routing to Teams

Send call summaries to the right Outlook inbox based on call type, department, or caller intent.

Microsoft 365 Compatibility

Works seamlessly with Microsoft 365 accounts including Exchange Online, Outlook desktop, and Outlook on the web.

Follow-Up Flagging

Marlie identifies calls that need follow-up and flags them clearly so your team prioritizes their inbox effectively.

How It Works

Get up and running with Outlook in minutes — no coding required.

Connect Outlook to Marlie

Authorize Marlie AI with your Microsoft account in one click — no API keys or IT tickets required.

Set Your Notification Preferences

Configure which calls send summaries, which team members receive them, and how much detail each email includes.

Marlie Handles Inbound Calls

Marlie answers, extracts key call data, and structures a formatted summary ready for delivery.

Summaries Hit Your Inbox Instantly

Within seconds of a call ending, a clear summary lands in the right Outlook inbox — no delays, no manual logging.

Built for Real Scenarios

See how businesses use Marlie + Outlook to capture more leads and streamline operations.

Enterprise Sales Teams

Scenario

A sales team using Microsoft 365 receives dozens of inbound calls per day and can't manually log each one in CRM.

Outcome

Every call becomes an Outlook email with full context, enabling reps to triage and follow up from their inbox without switching tools.

Professional Services Firms

Scenario

A law firm receives new client inquiries by phone while attorneys are in meetings.

Outcome

Marlie captures the inquiry details and delivers a structured summary to the intake coordinator's Outlook inbox immediately.

Property Management Companies

Scenario

A property manager uses Microsoft 365 and receives maintenance requests by phone from tenants.

Outcome

Each request is summarized and routed to the correct maintenance coordinator's Outlook inbox with urgency flagged.

Frequently Asked Questions

Common questions about the Marlie AI + Outlook integration.

How does Marlie connect to Microsoft Outlook?

Marlie uses Microsoft's OAuth flow to securely connect to your Outlook account. Authorize once from your Marlie dashboard and call summaries start flowing to your inbox automatically.

Does this work with on-premise Exchange servers?

Marlie currently supports Microsoft 365 (Exchange Online) and Outlook.com accounts. On-premise Exchange support is available on enterprise plans — contact us for details.