Call Summaries Delivered Straight to Your Outlook Inbox
Marlie AI handles every inbound call and sends a structured summary to Microsoft Outlook — caller details, intent, and recommended next steps — the moment each call ends.
Keep your call intelligence in Outlook
Microsoft Outlook is where your team lives — email, calendar, and tasks all in one place. But calls have always been a gap: handled verbally, noted inconsistently, and too often forgotten.
Marlie AI closes that gap by turning every call into a structured Outlook email. Your inbox becomes a real-time log of every conversation — searchable, shareable, and connected to the rest of your Microsoft 365 workflow.
What You Get with Marlie + Outlook
Everything you need to connect your phone calls with Outlook — fully automated, zero manual work.
Instant Call Summaries
Receive a formatted Outlook email after every call with caller name, number, reason for calling, and key takeaways captured by Marlie.
Full Transcript Delivery
Attach complete call transcripts to each summary so your team has a verbatim record for compliance or reference.
Priority Lead Alerts
High-value leads trigger immediate Outlook notifications so sales reps can follow up while the caller is still engaged.
Smart Routing to Teams
Send call summaries to the right Outlook inbox based on call type, department, or caller intent.
Microsoft 365 Compatibility
Works seamlessly with Microsoft 365 accounts including Exchange Online, Outlook desktop, and Outlook on the web.
Follow-Up Flagging
Marlie identifies calls that need follow-up and flags them clearly so your team prioritizes their inbox effectively.
How It Works
Get up and running with Outlook in minutes — no coding required.
Connect Outlook to Marlie
Authorize Marlie AI with your Microsoft account in one click — no API keys or IT tickets required.
Set Your Notification Preferences
Configure which calls send summaries, which team members receive them, and how much detail each email includes.
Marlie Handles Inbound Calls
Marlie answers, extracts key call data, and structures a formatted summary ready for delivery.
Summaries Hit Your Inbox Instantly
Within seconds of a call ending, a clear summary lands in the right Outlook inbox — no delays, no manual logging.
Built for Real Scenarios
See how businesses use Marlie + Outlook to capture more leads and streamline operations.
Enterprise Sales Teams
A sales team using Microsoft 365 receives dozens of inbound calls per day and can't manually log each one in CRM.
Every call becomes an Outlook email with full context, enabling reps to triage and follow up from their inbox without switching tools.
Professional Services Firms
A law firm receives new client inquiries by phone while attorneys are in meetings.
Marlie captures the inquiry details and delivers a structured summary to the intake coordinator's Outlook inbox immediately.
Property Management Companies
A property manager uses Microsoft 365 and receives maintenance requests by phone from tenants.
Each request is summarized and routed to the correct maintenance coordinator's Outlook inbox with urgency flagged.
Frequently Asked Questions
Common questions about the Marlie AI + Outlook integration.
How does Marlie connect to Microsoft Outlook?
Does this work with on-premise Exchange servers?
Can I route different call types to different inboxes?
Are transcripts included in Outlook emails?
Is this integration compatible with Outlook mobile apps?
Other Integrations
Marlie AI connects with more than just Outlook. Explore our other integrations.
HubSpot
CRM
Housecall Pro
Field Service
Jobber
Field Service CRM
Google Voice
Phone
OpenPhone
Phone Connectivity
Gmail
Google Calendar
Calendar
Calendly
Calendar
Slack
Notifications
Microsoft Teams
Notifications
Discord
Notifications
Telegram
Notifications
Notifications
ServiceTitan
CRM & Data
Google Sheets
CRM & Data
Microsoft Excel
CRM & Data
Shopmonkey
CRM & Data
Buildium
CRM & Data
Shopify
CRM & Data
Zapier
Automation
Stripe
Payments
Square
Payments
Square Appointments
Payments
Salesforce
CRM
Pipedrive
CRM
Zoho CRM
CRM
Follow Up Boss
Real Estate CRM
Close
CRM
Dubsado
CRM
Circle
Community
HoneyBook
CRM
Keap
CRM & Automation
kvCore
Real Estate CRM
17hats
Creative Business CRM
AccuLynx
Field Service CRM
Act!
CRM
Actionstep
Legal CRM
Affinity
CRM
AFrame
Creative Business CRM
AgencyZoom
Insurance CRM
AgentLocator
Real Estate CRM
Agile CRM
CRM
Arbox
Fitness & Studio CRM
Assembly
CRM
Attio
CRM
Autotask
Field Service CRM
Axonaut
Business Management
Bark
Lead Generation
Beacon
Credit Repair CRM
Bigin by Zoho CRM
CRM
Bitrix24
CRM
BONZO
CRM
BoomTown
Real Estate CRM
Booqable
Business Management
Brivity
Real Estate CRM
BrokerEngine
Mortgage CRM
Builder Prime
Field Service CRM
Bullhorn
Recruitment CRM
Capsule CRM
CRM
CASEpeer
Legal CRM
CINC
Real Estate CRM
Clientify
CRM
Clio
Legal CRM
Cloze
CRM
Compass
Real Estate CRM
ConnectWise Manage
Field Service CRM
Copper
CRM
Credit Repair Cloud
Credit Repair CRM
Curb Hero
Real Estate CRM
Daylite
CRM
DisputeFox
Credit Repair CRM
Dotloop
Real Estate CRM
DripJobs
Field Service CRM
EZLynx
Insurance CRM
FieldPulse
Field Service CRM
Finmo
Mortgage CRM
folk
CRM
Freshsales Classic
CRM
Freshsales Suite
CRM
Gong
Sales Intelligence
Gymdesk
Fitness & Studio CRM
GymMaster
Fitness & Studio CRM
Holded
Business Management
IDX Leads
Real Estate CRM
iHomefinder
Real Estate CRM
Insightly
CRM
Jackrabbit Class
Fitness & Studio CRM
JobAdder
Recruitment CRM
JobNimbus
Field Service CRM
Keystone Academic Solutions
Education CRM
Kommo
CRM
Keller Williams Command
Real Estate CRM
Lasso CRM
Homebuilder CRM
Lawmatics
Legal CRM
LeadSimple
Lead Generation
LeadSquared
CRM
Leap CRM
Field Service CRM
Less Annoying CRM
CRM
Levitate
Customer Communications
Little Green Light
Community & Nonprofit CRM
Lofty
Real Estate CRM
Luxury Presence
Real Estate CRM
MaidCentral
Field Service CRM
Markate
Field Service CRM
MarketSharp
Field Service CRM
Meet Alfred
Customer Communications
Method CRM
CRM
Microsoft Dynamics 365
CRM
mloflo
Mortgage CRM
MOCO
Business Management
Mojo
Customer Communications
Moxie
Customer Communications
My Music Staff
Creative Business CRM
myRealPage
Real Estate CRM
NationBuilder
Community & Nonprofit CRM
NeonCRM
Community & Nonprofit CRM
NetHunt CRM
CRM
NetSuite
Business Management
noCRM.io
CRM
Nutshell
CRM
Odoo CRM
Business Management
Odoo ERP Self Hosted
Business Management
OfficeRnD
Coworking CRM
OnePageCRM
CRM
OrbisX
Field Service CRM
Outseta
Community & Nonprofit CRM
Pipeline CRM
CRM
PracticePanther
Legal CRM
PropertyRadar
Lead Generation
PushPress
Fitness & Studio CRM
Ramsey Pro Portal
Real Estate CRM
Real Geeks
Real Estate CRM
RealScout
Real Estate CRM
Recruit CRM
Recruitment CRM
Redtail CRM
Wealth Management CRM
RepairShopr
Field Service CRM
REsimpli
Lead Generation
respond.io
Customer Communications
Rex
Real Estate CRM
Salesmate
CRM
ServiceM8
Field Service CRM
Sierra Interactive
Real Estate CRM
Spark Membership
Fitness & Studio CRM
Streak
CRM
Studio Pro
Creative Business CRM
SugarAI
CRM
Superchat
Customer Communications
Syncro
Field Service CRM
Teamleader Focus
Business Management
Thryv
CRM
Time To Pet
Pet Care CRM
Tint Wiz
Field Service CRM
Urable
Auto Detailing CRM
vcita
CRM
Virtuous
Community & Nonprofit CRM
Vitally
CRM
VSCO Workspace
Creative Business CRM
Wealthbox
Wealth Management CRM
WellnessLiving
Fitness & Studio CRM
WhatConverts
Lead Generation
Wise Agent
Real Estate CRM
Wodify Core
Fitness & Studio CRM
Zendesk Sell
CRM
Zillow Tech Connect
Lead Generation
Ready to connect Marlie AI with Outlook?
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What Our Customers Say
“Marlie has dramatically improved our reservation process, reducing missed calls by 40%.”
“Our takeout orders increased by 25% since implementing Marlie to handle busy call times.”
“Student enrollment is up 30% with Marlie handling after-hours inquiries about our programs.”
“Marlie has become an essential part of our customer service strategy across all our places.”
“The AI voice agents integrate seamlessly with our existing systems, creating a truly omnichannel experience.”
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