Appointment Booking Integration

Book Square Appointments Over the Phone — Without Lifting a Finger

Marlie AI checks your Square Appointments availability in real time, books the appointment during the call, and collects deposits — so your calendar fills itself.

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Phone calls that book appointments and collect payment automatically

Square Appointments is the booking tool of choice for salons, spas, barbershops, and service businesses. But many clients still prefer to call rather than book online — and those calls take time, require staff, and get missed after hours.

Marlie AI integrates with Square Appointments to handle those calls automatically. It checks staff availability, offers time slots, books the appointment, and collects any required deposit — all during the call, without human involvement.

What You Get with Marlie + Square Appointments

Everything you need to connect your phone calls with Square Appointments — fully automated, zero manual work.

Real-Time Availability Check

Marlie queries your Square Appointments schedule live to offer only genuinely available time slots during the call.

Appointment Booking

Confirmed appointments are created in Square Appointments immediately, with full client details and service selected.

Deposit Collection

Collect a booking deposit via Square payment link during the call — reducing no-shows and securing revenue.

Staff Routing

Book appointments with a specific staff member based on caller preference or service type.

Automated Reminders

Square Appointments sends confirmation and reminder messages automatically after each booking.

After-Hours Booking

Marlie answers booking calls 24/7 so clients can schedule at any time — even when your business is closed.

How It Works

Get up and running with Square Appointments in minutes — no coding required.

Connect Square Appointments

Link your Square Appointments account to Marlie in one click through Square's secure OAuth authorization.

Configure Services and Staff

Tell Marlie which services you offer, your staff, and any deposit requirements for each appointment type.

Marlie Handles Booking Calls

Callers are greeted by Marlie AI, which checks availability, books the appointment, and collects any deposit — all on the call.

Appointment Confirmed Instantly

The booking appears in Square Appointments immediately and the client receives a confirmation from Square.

Built for Real Scenarios

See how businesses use Marlie + Square Appointments to capture more leads and streamline operations.

Salon & Barbershop Bookings

Scenario

A busy salon receives 20 booking calls per day. Staff spend half their time on the phone instead of with clients.

Outcome

Marlie handles all booking calls — checking stylist availability, booking the appointment, and collecting deposits — freeing staff to focus on clients.

After-Hours Appointment Requests

Scenario

A spa client calls Sunday evening to book a Monday appointment. The spa is closed and the call goes to voicemail.

Outcome

Marlie answers, checks Monday availability in Square Appointments, books the session, and collects the deposit — client is booked before the spa opens.

Multi-Service Provider Booking

Scenario

A wellness studio offers yoga, massage, and acupuncture — each with different practitioners and availability.

Outcome

Marlie identifies the requested service, routes to the right practitioner's Square Appointments calendar, and books the correct session.

Frequently Asked Questions

Common questions about the Marlie AI + Square Appointments integration.

Can Marlie book with specific staff members?

Yes. Marlie can present staff options, honor client preferences for specific providers, and book against the correct Square Appointments staff calendar.

Does Square Appointments send confirmation emails automatically?

Yes. Square Appointments sends its standard confirmation and reminder messages for every booking created by Marlie — no additional configuration needed.

Can Marlie collect a deposit for Square Appointments bookings?

Yes. Marlie can send a Square payment link during the call to collect a booking deposit — processing via Square's secure payment infrastructure.

Does this work with Square Appointments Free or only paid plans?

Marlie integrates with Square Appointments on both the free and paid Plus plan. The free plan supports single-staff scheduling; the Plus plan enables multi-staff and advanced features.

Can clients reschedule by calling in?

Yes. Returning callers can ask to reschedule, and Marlie will check new availability, update the Square Appointments booking, and send a revised confirmation.