Mortgage Broker Answering Service

AI Receptionist for Mortgage Brokers

Capture every borrower, even when you're at the closing table. Marlie answers calls 24/7, screens for loan criteria, and books appointments.

Be the first to answer, every time

In the mortgage industry, speed to lead is everything. Borrowers often call multiple brokers, and the first one to answer wins the deal. But you can't answer the phone when you're in a client meeting or at a closing.

Marlie gives you a competitive edge by answering every call instantly, 24/7. We screen callers to determine if they are looking to buy or refinance, gather preliminary financial details, and schedule a consultation on your calendar. You stop chasing voicemails and start closing more loans.

78%

First Responder Wins

of deals go to the vendor that responds first

24/7

Always Open

Capture leads during evenings and weekends when borrowers are shopping

100%

Call Coverage

Never miss a referral partner or new lead again

Built for Mortgage Professionals

Lead Pre-Qualification

Ask custom intake questions about credit score estimates, down payment availability, and loan type.

Consultation Booking

Let qualified borrowers book a time directly on your calendar for a loan application call.

Partner Line Support

Prioritize calls from realtors and referral partners with custom routing rules.

Status Updates

Answer basic questions about office hours, location, and document submission processes.

CRM Integration

Sync lead details instantly with Salesforce, HubSpot, or industry-specific CRMs via Zapier.

Bilingual Support

Expand your market by servicing Spanish-speaking borrowers with our multilingual AI.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

How quickly does Marlie answer calls?

Marlie answers every call in under 2 seconds. In the mortgage business, this speed is critical to securing the lead before they dial the next broker.

Can Marlie ask about loan amounts and property types?

Yes. You can customize the AI's script to ask specific questions such as 'Are you looking to buy or refinance?', 'What is the estimated purchase price?', and 'What is your timeline?'.

Does Marlie integrate with mortgage CRMs?

Marlie integrates with over 8,000 apps via Zapier, including major CRMs like Salesforce, HubSpot, and Jungo. We can push lead data directly into your pipeline.

Can I transfer urgent calls to my cell?

Absolutely. With Smart Human Escalation, you can set rules to transfer specific calls - like those from key realtor partners or active closings - directly to your mobile phone.

Is it expensive?

Marlie is extremely cost-effective, starting at just $49/month and $0.25 per minute. Compared to splitting commissions with a junior officer or hiring a receptionist, it's a massive saving.

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.