Incoming calls are unpredictable
Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems.
While you’re designing and arranging the perfect bouquet, our AI receptionist can screen callers, book appointments, and log details in your CRM and calendar. When complex situations arise, our Smart Human Escalation provides seamless transfer to your team to ensure every caller receives appropriate assistance.
Expect Immediate Response
of consumers expect an immediate response to a sales inquiry
Wasted Budget
of lead generation budgets are wasted on leads who are never contacted
Spend More
of customers who receive excellent service spend up to 14% more
Fulfill orders while we handle the calls
Order Intake
Greets every caller professionally and captures essential floral information through structured intake questions like occasion type, flower preferences, and budget.
Delivery Scheduling
Collects delivery location and timing requirements to help prioritize orders based on your floral inventory and delivery schedule.
Payment Processing
Securely capture payments for orders directly over the phone using our Stripe integration.
CRM Integration
Syncs caller details and order information directly to your floral management software or CRM via Zapier.
Smart Human Escalation
Seamlessly transfers calls to your team when callers request to speak with someone directly or have complex inquiries.
24/7 Availability
Never miss an order, even after hours or during peak holiday rushes like Valentine's Day and Mother's Day.
"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Frequently Asked Questions
How quickly does Marlie answer calls?
What's the cost compared to traditional answering services?
Can Marlie integrate with my existing tools?
Can Marlie handle payments for flower orders?
How does Marlie handle peak seasons like Valentine's Day?
Get set up in minutes
Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.
