24/7 Courier Answering Service

AI Receptionist for Couriers and Logistics

You deliver the goods while Marlie's AI Receptionist delivers customer engagement. Our AI call answering ensures you never miss a pickup request or delivery update.

Incoming calls are unpredictable

Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems.

We manage your company’s calls so you can focus on what only you can do: coordinating efficient routes and ensuring on-time deliveries that keep clients satisfied.

82%

Expect Immediate Response

of consumers expect an immediate response to a sales inquiry

50%

Wasted Budget

of lead generation budgets are wasted on leads who are never contacted

67%

Higher Spend

of customers who receive excellent service spend up to 14% more

Deliver packages while AI handles the calls

Logistics Coordination

Marlie's AI Receptionist greets every caller professionally and captures essential delivery details. We collect pickup/delivery locations, package dimensions, and timelines to prioritize requests.

24/7 Availability

Logistics never stops, and neither do we. Marlie answers calls day and night, ensuring drivers and customers always have a line of communication.

Smart Human Escalation

For complex logistics issues or urgent driver support, our Smart Human Escalation instantly transfers calls to your dispatch team based on your rules.

Payment Collection

Securely collect payments for deliveries or shipping fees over the phone. Marlie handles transactions efficiently, so you get paid faster.

CRM Integration

Sync seamlessly with your logistics software. We integrate with over 8,000 apps to automatically log calls, update delivery statuses, and create new orders.

Driver Support

Act as a central hub for your drivers. Marlie can route driver calls to the appropriate dispatcher or record status updates directly into your system.

Trusted by 2,000+ businesses

"To anyone who is looking for an AI answering service, I think Marlie.ai is the best"
Albin Dejesus
Owner
sohodrivingschool.com

Connects with your favorite tools

Marlie plays nice with the software you already use. Sync calls, calendar, and customer data instantly across 8,000+ integrations.

Frequently Asked Questions

How quickly does Marlie answer calls?

Marlie's AI Receptionist answers every call in under 2 seconds, 24/7. This eliminates hold times and voicemail, ensuring your logistics business never misses a lead, day or night.

What's the cost compared to traditional services?

Starting at just $49/month, Marlie is the best AI receptionist for logistics businesses looking to cut costs. We are 90% cheaper than traditional call centers that charge $2-3 per call, offering affordable, 24/7 coverage for just $0.25 per minute.

Can Marlie handle driver check-ins?

Yes. Marlie can be configured to take routine driver check-in calls, log their location and status, and only escalate to a human dispatcher if there's an issue.

Does Marlie integrate with logistics software?

Yes! We offer native integrations for popular logistics tools like Onfleet, Samsara, and ShipStation. We also connect with over 8,000 apps via Zapier to automate your workflows. Finally, if we currently don't support your specific integration, we can build it for you for free!

Is Marlie available for after-hours dispatch?

Yes, Marlie works 24/7/365. We can handle after-hours dispatch calls, ensuring urgent deliveries are processed even when your office is closed.

Easy onboarding

Get set up in minutes

Create your receptionist in 15 minutes and start receiving calls immediately. Try it for 2 weeks risk-free with our money-back guarantee.

Create an AI Receptionist Contact us.